Dechen Sherpa Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York, New York, United States

Managed and supervised administrative personnel while overseeing the employee schedules to ensure efficiency and coverage across two floors.Collaborated with physicians, therapists, and administrative members to ensure the achievement of practice-wide operational and financial goals on a daily basis.Showed initiative and took on the responsibility of psychiatric liaison - coordinated with clients, pharmacy, and psychiatric provider to resolve any issues with medication prescription and assisted psychiatrists with obtaining prior authorizations.Implemented an efficient system for psychiatric evaluation which helped to streamline appointmentopenings and accommodate the needs of high-risk clients.Administered and monitored re-credentialing, enrolling, and validating any necessary insurance relatedpaperwork successfully for the clinic in a timely manner.Incorporated EHR (Electronic Health Records) system data to devise streamlined reports foridentifying client encounters which lessened the time spent to find and identify clients on controlledsubstance due for a follow-up appointment.Administered PECOS (Provider Enrollment, Chain, and Ownership System) affiliated with CMS toenroll and validate providers as well as assist the billing department with any necessary paperwork forclaims with insurance.Demonstrated initiative by developing and implementing quality improvement project to streamlineclient records into an electronic medical record system, resulting in a reduction in the overall timeframe of record retrieval.Facilitated the onboarding process of new employees, overseeing training, background checks,completion of necessary paperwork and orientation.

New York, New York

Intern, January 2018- April 2018 Administrative Assistant, April 2018- PresentOrganized the administrative operations for an outpatient clinic, operating under OMH’s Article 31.Coordinated the intake process, acting as primary point of contact Screened referrals and processed pre-admission documentations, eligibility and insurance verification.Managed interns and assigned them roles related to the intake and administrative process.Trained new employees and interns on the functions of our EHR and billing software system.Drafted and updated internal forms, and outreach material.Initiated and finalized daily scheduling, billing, reconciliations and recorded client documentation.

Greater New York City Area

Answered the 24-hour crisis hotline and assisted clients with safety planning strategies and referrals.Interviewed and screened victims of domestic violence for shelter services.Developed rapport, recorded past domestic violence incidents, created client files, and connected clients to counselors. Worked directly under the helpline supervisor and provided additional administrative support as needed. Certified as a Mandatory Child Abuse and Maltreatment/ Neglect Reporter.

Greater New York City Area

Connected with communities and organizations, especially those within the South Asian community, for the purposes of expanding Womankind’s outreach efforts.Co-Facilitated agency’s outreach presentation on behalf of Womankind to speak about the agency’s programs during roll call at precinct 72nd in Brooklyn and represented the agency at various other tabling events.Translated documents from English to Nepali and Hindi to further expand Womankind’s outreach effort. Showed initiative and suggested a program idea for domestic violence month to outreach supervisor; the idea was chosen to be a part of an outreach program for domestic violence month 2016.

Greater New York City Area

Reported directly to the Vice President, providing administrative and secretarial support.Identified online limitations and provided online marketing strategies to increase the client network. Streamlined the client outreach procedures, removing inefficiencies in the client networking process.Created product sales reports, improving purchase orders and reducing warehouse oversupply.Utilized MS office suite and Sage to process orders, shipments and managed accounts receivable.

Psychoanalysis And Psychotherapy

Master Of Public Health (M.P.H.)

Public Health student with a focus on community health. Keen interest in working to bridge the unequal social and health gaps affecting.

Bachelor Of Arts (B.A.), Anthropology

Activities and Societies: Namaste Nepal (Cultural Organization): 2011-2015