Built infrastructure and automation to support Delta's partnership with USOPC as the sole source of communication between the operation and customer-facing teams, resulting in a 99% on-time arrival rate during peak summer travel.Analyzed flight data using Smartsheets, Excel, PowerBI, and Power Automate to synthesize dashboards and flight event synopsis.Collected data via SQL to deliver strategic insights and recommendations for continuous operational improvement.Streamlined engagement between frontline employees and operational leadership via cross-functional communication.

Led a team of 15 colleagues towards refining data-based player analysis models through implementing various data cleaning, pre-processing, and regression techniques.Provided newly improved success metrics, insights on data managements, and analysis of trends in the data to improve the overall approach and schema of modeling key player performance indicators.

At McKinsey, I facilitate demonstrations as a part-time intern for both one-on-one and group-based client interactions that promote workplace efficiency and communication.

As a TA for the introductory Linear Algebra (Math 1553) course at Georgia Tech, I was responsible for teaching recitations, holding office hours, grading, proctoring, and providing resources to students.

At Walker Lumber, I provided customers with service, communication, and assistance in a physical and mentally demanding environment while maintaining a high level of efficiency during summer supply shortages.