Declan Dowling Email & Phone Number

Dublin, County Dublin, Ireland

In conjunction with the Managing Director, leading the transition from multiple small to medium sized divisions into one large scale facility catering for all areas of the business. Leveraging this new asset to drive efficiencies, deliver high standards of customer service and introduce added value for all. Developing the site to be an impressive and productive place to work and visit long into the future.Overall responsibility for Sales Office, Warehouse and Transport functions. Associated Human Resource activities. Key Responsibilities:Health, Safety and Welfare.Fire Risk and Prevention.Training and Professional Development.Site, Building and Contents Security.

Dublin, County Dublin, Ireland

Leading a team of 20 - 30 warehouse operatives in a multi-site organisation.Continuous improvement of processes, performance and quality of service.Optimisation of warehouse layout.Design and implementation of training & development programmes.Development of IT infrastructure in collaboration with approved partners.Direct recruitment and HR functions.Facilities maintenance.Assurance of site security.Key project: Consolidate warehousing from four separate sites into one 80,000sqft warehouse. Design layout, plan workflows, related procurement and manage delivery of building works and associated installations. Induction and integration of staff members.

Dublin, Ireland

Responsible for all freight movements on the island of Ireland. Day-to-day performance management of seven depots, forty Dedicated Service Partner vehicles, with nine direct reports. Fostering an environment of continuous improvement and personal development. Driving quality improvements through implementing new business strategy, investigation and implementation of corrective action for non-conformance quality issues. Meet with customers where necessary to ensure that expectations are aligned and being met.Reporting to the Executive Team I was responsible for setting and delivering agreed KPIs and budget targets. Procurement of service partners. Negotiating transport rates and invoice passing. Ensuring SLA adherence and regulatory compliance. Key project: Replacement of analogue phone system with 3CX Softphone VoIP software.Key project: Change Management of integration with Dachser following acquisition in May 2017.

Ireland

Analysis of current system and processes to identify potential improvements and efficiencies. Design, implementation and handover of process improvement and efficiency projects. Managing multiple separate or integrated projects simultaneously. Key project: Barcoded Freight-Scanning. This modernised freight processing through our domestic network giving real-time visibility of each unit to both internal and external customers.

Málaga Area, Spain

Reporting directly to the Managing Director, this post saw me responsible for a team of 50 call centre operatives spread over 2 shifts. Key aspects of the role were ensuring the smooth running of the day-to-day business, recruitment, training, ensuring legal compliance and developing sales.

Málaga Area, Spain

At Euro Weekly I managed the distribution of the Costa del Sol edition of their free weekly newspaper throughout the Málaga region of Spain including Gibraltar. This was a challenging task in ensuring that 46,000 copies were delivered on time each Thursday morning to 1361 locations spanning over 450kms with only 10 vehicles! A challenge that I thoroughly relished and a company that I am proud to have worked with.

Dublin, Ireland

Following the success of my position as Returns Administrator, I was promoted to Distribution Team Leader. Leading a team of 15 operatives, this role gave me responsibility for Pick and Pack, Inventory Management, Order Fulfilment, Warehouse Movement, Goods-In, Dispatch, Facilities Maintenance and Security, and Health and Safety.Key project: Overseeing the department re-structure during the 2008 recession and implementing a streamlined warehouse layout.Returns AdministratorMarch 2008 - September 2008Charged with the task of removing a backlog of returned product, analysis of past procedures, implementing controls and designing new internal processes, this role required huge data analysis and attention to detail. This position bridged departments between Finance, Operations, Sales and involved direct communication with customers.Key project: New Returns process.

Dublin, Ireland

As an Artic owner driver I obtained my HazChem and CPC for Transport Management in Europe certifications. This role, at a difficult economic time taught me the importance of effectively managing costs. I was contracted to deliver loads on behalf of many high profile companies such as Johnston Logistics, DHL and J.P. Ryan. Despite the brevity of running my own business, I consider that it was a success and earned me a reputation for consistent On-Time In-Full delivery.

Dublin, Ireland

During this period with Johnston Logistics it was my responsibility to plan the loading and routing for all vehicles. Fulfil all client special requests such as Timed Delivery, Priority AM, Dedicated Vehicle etc. We employed both our own vehicles and sub-contracted hauliers. The importance of optimizing available space on our groupage loads, cost effectively routing our vehicles while conforming to the relevant regulations was an important aspect to this position. Troubleshooting and contingency were a daily necessity. Legal compliance in relation to ADR and CPC regulations.

Responsible for the safe, on-time delivery of the full range of non-haz goods. Deliveries were carried out by way of curtain-side and tanker rigid vehicles. Gained a wealth of experience in on-site safety and defensive driving. Important disciplines included self-motivation, problem solving, punctuality and planning.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor’S Degree, Management Of Innovation And Technology

Modules: Management Accounting, Project Management, Process Analysis Management, Operations Management & Logistics, Manufacturing &.