Declan Walsh Email & Phone Number

Ijmuiden & Copenhagen

In September 2017 DFDS undertook a major re-organisation of its Passenger business and as a result Business Development and Strategy were added to my portfolio of responsibilities, and my role as Digital Officer was expanded to being Digital and IT Officer (formally this means I also have Chief Product Owner responsibility).In this role I became.

Amsterdam & Copenhagen

As Digital Officer (PAX) I was responsible for software & technologies used to run the DFDS passenger business, leading a team committed to ensuring that the DFDS passenger business has the best possible tools to drive its success.The team were responsible for the technology platform and customer related processes that enable the DFDS customer Digital.

Scheveningen & Copenhagen

Following the acquisition of Norfolkline by DFDS I took a position at DFDS Seaways' Passenger Competence Centre where I had responsibility for Digital distribution of the passenger product, and falling out of that responsibility for Web Design and Information Architecture on group level.As had been the case with Norfolkline, at DFDS Digital as a means of.

In 2009 my responsibilities at Norfolkline were extended to comprise both those described in the web manager position and product management of Norfolkline’s eBusiness suite.This responsibility included the opening up of Digital distribution channels for our Logistics and Freight Shipping portfolio with a lot of my focus on Business Development.

Scheveningen (The Netherlands)

In 2007 I joined Norfolkline to define and implement their Digital Strategy. My initial focus was on reorganising and rethinking how Norfolkline presented itself digitally so that it could do its business better. Optimising the use of the legacy technology framework, I transformed Norfolkline’s Digital presence to have a consistent brand expression and an.

In 2008 I worked on a temporary part-time assignment with Maersk Line (www.maerskline.com) supporting them in their efforts to to transfrom their Digital offerings.

In this role I was responsible for design, definition and prototyping of web assets delivered by chellomedia and related web-based applications/client software. The role of my team was to turn ideas into reality by transforming business requirements into fully fleshed out solutions that are then developed by internal or external technology providers, and.

Product Manager for chello's PC based interactive products - websites/web-based applications/client software. The role's scope was pretty much to take the mess that existed when I started in the position and to raise the quality threshold and introduce consistency of brand expression accross the product suite.

In my first two years at chello I moved from initially project managing the development of the CMS that publishes chello's websites through to running a knowledge management competency as part of a central program mangement office, finishing up as a program manager. As program manager I was responsible for projects relating to chello's interactive products.

My first IT role was as consultant for AMS - a big billing systems consultancy that had approx. 2000 employees in Europe at the time. In my year at AMS I was a technical author for a complex software project and then later spent some time on an internal web-based HR/recruitment project - this project was essentially a hot-house so that AMS could develop.

On graduating as a Chemical Engineer in 1992 I embarked on a career in academia that saw me publish 20+ papers in the field of aerosol science - my expertise was in fibrous filtration. I enjoyed the research... but the last three years (while lecturing at Heriot-Watt) were proof this wasn't me so I did an MBA and got out.

Mba, Strategic Information Systems & Production Management

Phd, The Effect Of Aerosol Load On Elecrtically Active Fibrous Filter Materials

Beng(Hons), Chemical Engineering