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Carol Decoene Email & Phone Number
Sales Enablement Manager
at
Intercom
1 work email found
@skyhive.io
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sales Enablement Manager
Location
San Diego, California, United States
Company size
Who is Carol Decoene? Overview
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Quick answer
Carol Decoene is listed as Sales Enablement Manager at Intercom, a company with 1770 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at skyhive.io and a matched LinkedIn profile for Carol Decoene.
Carol Decoene previously worked as Sales Enablement Manager at Truckstop and Training & Enablement Specialist at Skyhive. Carol Decoene holds Bachelor Of Arts (B.A.), International Relations And Affairs from Northeastern University.
Company email context
Email format at Intercom
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{first}@skyhive.io
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AeroLeads found 1 current-domain work email signal for Carol Decoene. Compare company email patterns before reaching out.
Profile bio
About Carol Decoene
Training & Enablement professional specializing in SaaS with 8+ years of experience, my career break in tech led me to drive learning initiatives for enterprises like Mastercard, GE, and IBM, traveling globally to facilitate workshops for top level executives and their teams across various departments including sales, product, marketing, HR, and operations on digital leadership topics like AI, Cybersecurity, full stack coding and more, raising their job confidence levels by 167%. Being a multilingual triple citizen that grew up all over the world, I’m particularly good at communicating and adapting to various needs. I’m passionate about creating enablement programs for both internal teams and B2B clients, supporting skills development, onboarding, and product knowledge attainment for them to succeed in their objectives. I have upskilled hundreds of professionals and maintained satisfaction scores at 80%+. As a young adult cancer survivor, I’m dedicated to empowering others. I speak at events and podcasts, am publishing a memoir, and host/produce a tech podcast called Dumbing Down Data, where I interview guests about how they broke in and navigate the tech industry. With health & wellness being at the heart of my work, I'm also a certified yoga teacher and teach at a local studio.
Listed skills include Portuguese, French, Spanish, Proofreading, and 19 others.
Current workplace
Carol Decoene's current company
Company context helps verify the profile and gives searchers a useful next step.
Intercom
14 roles
Carol Decoene work experience
A career timeline built from the work history available for this profile.
Sales Enablement Manager
CurrentDeveloped and executed a comprehensive sales onboarding program for SaaS company to reduce ramp time by 80% and increase revenue. Tailored the program through needs assessments and collaboration with sales leadership. Partnered with SMEs to create a range of training content, including e-learning modules and workshops, enhancing product knowledge and.
May 2024 - Present
Training & Enablement Specialist
Facilitated live and multilingual onboarding workshops to enhance product expertise and drive adoption for Fortune 500 professionals. Created comprehensive learning materials, including user guides and video tutorials, to support the revenue team and customers. Built internal enablement program including coaching and training workshops that improved.
Nov 2022 - 2024
Learning Manager
Established the Learning & Development department from the ground up, designing a comprehensive onboarding program that blended e-learning, live workshops, and 1:1 coaching to improve new hire retention. Led cohorts of 350 learners, leveraging data insights to optimize content and increase completion rates. Managed a team of Learning Assistants and.
Feb 2021 - Nov 2022
Customer Success Manager
Apr 2020 - Feb 2021
Training Program Manager
Led the successful execution of 96 digital leadership programs across 32 cities, managing client relationships and driving expansion opportunities with Fortune 500 stakeholders. Facilitated workshops for 25-100 attendees, improving job confidence scores by 167%. Partnered with the L&D director to design impactful programs and ensure client satisfaction.
Apr 2019 - Nov 2019
Customer Success Manager
May 2018 - Apr 2019
Editorial Writer
Feb 2018 - Sep 2018
Manager, Asset Management
Managed the asset management team, overseeing daily risk assessments for over 100 accounts and making strategic decisions to drive revenue growth. Strengthened relationships with 15+ bilingual agencies nationwide, expanding the partnership portfolio by 80% and streamlining contracting and onboarding processes.
Jun 2017 - Feb 2018
Office Administrator
Provided daily support to over 50 clients, handling product inquiries and managing requests efficiently. Assisted sales consultants with market research, prioritization management, and various administrative tasks. Developed and implemented a new company-wide organizational procedure to detect inventory discrepancies, significantly improving stock data.
Jan 2017 - Jun 2017
International Communications Manager (Coop)
Supported various departments, including sales, marketing, finance, and C-Suite, while managing end-to-end event operations across São Paulo. Oversaw international communications and copyedited content for English, French, and Portuguese website versions. Conducted market research to enhance target engagement and advised on C-Suite presentations.Served as.
Sep 2014 - Jan 2016
Study Abroad Ambassador
Developed and delivered presentations at on-campus events to encourage students to pursue cultural immersion experiences. Successfully increased study abroad participation by 10% through motivational outreach and engagement strategies.
Jan 2014 - 2014
International Program Assistant (Coop)
Facilitated communication between Francophone countries and headquarters, and led security strategies for five country offices. Managed travel logistics for executives and calculated time sheets for payroll, ensuring smooth operations and efficient support for international and HQ teams.
Jul 2013 - Dec 2013
Editorial Intern
Pitched, wrote, and published up to 5 online and print articles daily for luxury lifestyle media publication in New York, Miami, San Francisco, and Los Angeles markets. Copy-edited and transcribed cover stories and interviews with celebrities and VIPs. Represented Haute Living brand in New York City events
Jan 2012 - Jun 2012
Team & coworkers
Colleagues at Intercom
Other employees you can reach at intercom.io. View company contacts for 1770 employees →
JB
James Brindley
Colleague at Intercom
London, England, United Kingdom, United Kingdom
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IÇ
Ismail Çağlar
Colleague at Intercom
Türkiye, Turkey
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NI
Nader Ibrahim
Colleague at Intercom
Cairo, Cairo, Egypt, Egypt
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DB
David B.
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
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FC
Filipa Costa
Colleague at Intercom
Ireland, Ireland
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HM
Harry Mcnally
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
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IU
Intercom Undefined
Colleague at Intercom
Bogota, D.C., Capital District, Colombia, Colombia
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DK
Dzmitry K.
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
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TM
Thania Monsalve
Colleague at Intercom
Lima, Peru, Peru
View →
AM
Ans Muhmd
Colleague at Intercom
10th Of Ramadan, Sharkia, Egypt, Egypt
View →
James Brindley
Colleague at Intercom
London, England, United Kingdom, United Kingdom
View →
IÇ
Ismail Çağlar
Colleague at Intercom
Türkiye, Turkey
View →
NI
Nader Ibrahim
Colleague at Intercom
Cairo, Cairo, Egypt, Egypt
View →
DB
David B.
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
FC
Filipa Costa
Colleague at Intercom
Ireland, Ireland
View →
HM
Harry Mcnally
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
IU
Intercom Undefined
Colleague at Intercom
Bogota, D.C., Capital District, Colombia, Colombia
View →
DK
Dzmitry K.
Colleague at Intercom
Dublin, County Dublin, Ireland, Ireland
View →
TM
Thania Monsalve
Colleague at Intercom
Lima, Peru, Peru
View →
AM
Ans Muhmd
Colleague at Intercom
10th Of Ramadan, Sharkia, Egypt, Egypt
View →
5 education records
Carol Decoene education
Bachelor Of Arts (B.A.), International Relations And Affairs
Education record
Education record
Education record
International Relations And Affairs
FAQ
Frequently asked questions about Carol Decoene
Quick answers generated from the profile data available on this page.
What company does Carol Decoene work for?
Carol Decoene works for Intercom.
What is Carol Decoene's role at Intercom?
Carol Decoene is listed as Sales Enablement Manager at Intercom.
What is Carol Decoene's email address?
AeroLeads has found 1 work email signal at @skyhive.io for Carol Decoene at Intercom.
Where is Carol Decoene based?
Carol Decoene is based in San Diego, California, United States while working with Intercom.
What companies has Carol Decoene worked for?
Carol Decoene has worked for Intercom, Truckstop, Skyhive, Crisis Text Line, and Decoded.
Who are Carol Decoene's colleagues at Intercom?
Carol Decoene's colleagues at Intercom include James Brindley, Ismail Çağlar, Nader Ibrahim, David B., and Filipa Costa.
How can I contact Carol Decoene?
You can use AeroLeads to view verified contact signals for Carol Decoene at Intercom, including work email, phone, and LinkedIn data when available.
What schools did Carol Decoene attend?
Carol Decoene holds Bachelor Of Arts (B.A.), International Relations And Affairs from Northeastern University.
What skills is Carol Decoene known for?
Carol Decoene is listed with skills including Portuguese, French, Spanish, Proofreading, Latin America, Blogging, Public Relations, and Public Speaking.
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