* Communicate and collaborate with partner or principle of product to solving client issues* Provide networking products /solutions demonstration, Proof-of-concept (PoC) and Implementation - Router, Core Switch, Switch, Access Point, Server & Firewall* Configure and Troubleshoot technical Issues - Network topology desaign, IP and Subnetting, ARP, Routing Protocol, Firewall Security Policy* Make standar network infrastructure, provide direction, coordinate and monitor the implementation of the Network and Security Infrastructure* Provide and Analyze data for planing Network Architecture* Responsible for the IT documentation of Architectural & Configuration Network InfrastructureHandle Product :- Ruijie Network | Enterprise | SMB- Firewall Security (Fortinet, Sophos, Sonicwall)- Aruba Core Switch, Switch Layer 2- Mikrotik Router CCR & CRS- Sectona | Privileged Access Management- SearchInform | Risk Management & Data Loss Prevention- Server HPE, Dell & Server Virtualization- Network Attached Storage Synology & QNAP

- Management & Implementation Microsoft Dynamics AX 2012 R3- Management & Implementation Bare Metal Virtualization (VMware ESXi & Proxmox)- Configure and Manage Remotely Dedicated Server HPE & IBM for Aplication and Database Server Dynamics AX- Able to Install and Configure Active Directory Windows Server 2012 and Integration authentication to Dynamics AX- Responsible for the ERP server so that it can be used properly by the user (300 users)- Implementation Router Mikrotik CCR1036-8G-2S+, Core Aruba 3810-16SFP+, Edge Aruba 2540-4SFP+ for Integrated Business Complex Elcorps Building- Configure and Manage Layer 3 Switch Interconnected Building with 10G Fiber Optic Connectivity- Responsible for VOIP, APPS & DB (Call Center) servers used by users (800 users)- Responsible for the VOIP server Elastix so that it can be used properly by the user office- Manage all IP Network and Maintenance Hardware at Data Center

- Manage Hardware and Network Infrastructure to ensure the services availability for business operation- Configure and Manage Remotely Server IBM x3250 & IMB x3630 for Core System POS- Management & Implementation Bare Metal Hypervisor (VMware ESXi)- Management & Implementation Zimbra Mail Server & Google Workspace- Able to Install and Configure Active Directory Windows Server 2012 and Integration authentication to Zimbra Mail Server- Configure SPF, DKIM, and DMARC for mail server zimbra- Troubleshooting issue mail server zimbra- Installation and configure Operating System like Linux Redhat, CentOS, Ubuntu Server and Windows Server- Manage Network Attached Storage (QNAP), and Regular update of the Antivirus in all the server infrastructure and workstations- Monitoring System fo find and solving problem with Cacti and MRTG- Purchase of Hardware for IT needs- Responsible for Networking in H.O (Bandung) and Branches (Jakarta) for LAN, WAN, Wifi & Internet

1. Customer service knowledge base heandle a database of information that promotes self-service management ensures that customers can come here to get an answer to common queries2. IT asset management handles to the organization of a company's assets for easier access to relevant information3. Automation handles day-to-day tasks are automated and escalated such that the team members can focus on valuable work4. Incident management handles unplanned incidents in a way that resolves customer issues quickly, allowing the typical workflow to continue