Dee Duncan Email & Phone Number

Brisbane, Qld, Au

St. Paul, Mn, Us

St. Paul, Mn, Us

Leading and transforming a business unit (through COVID), with full P&L responsibility, across ANZ & Pacific Islands. Delivering value for our diverse customer base through creativity, process improvements; technology, service and most importantly sustainability.

Brentford, Middlesex, Gb

Accelerating sales enablement; building business intelligence for AP; leading ecommerce; optimising, simplifying and standardising business processes; aligning sales and marketing; driving executional excellence.

Blackfriars, London, Gb

Leadership member of the business unit, responsible for positioning the team for accelerated growth by championing and executing multi-million dollar strategic and operational plans. Remit included partnering with the national sales managers to professionalise and improve sales force efficiencies; creating business building terms that foster early customer collaboration and mitigate risk; retaining and growing of a select group of major accounts; and a key stakeholder in building bigger and faster go-to-market plans which includes directing agile sales teams.Key Achievements:1. Accelerated double digit revenue growth, from field’s sales force, driving fast adoption of the new CRM system that fully automated and integrated sales and marketing.2. Led significant changes to client trading terms, with the addition of a value-added service portfolio, enabling top 10 account growth at +70% above company growth over four consecutive years; mitigated risk across balance of contracts and reduced spend for non-compliance.3. Delivered sustainable waste audit solutions to major global and local contracts improving their bottom line and cementing our relationships. Case study shared at the 2016 Global Restaurant Leadership Conference in Dubai.

Blackfriars, London, Gb

As a key leadership member for the business unit my remit included, transformation of sales team (field sales reps, junior, and national account managers) from transactional sellers to best solution providers using traditional and non-traditional methods. Positioning the company for sustainable growth by creating then championing a five-year strategic plan across three major channels. Delivery against business revenue and profit targets as well as other individual and team KPIs. Responsible for Internal sales force comprising 16 full time employees & third party teams of up to 15 full / part time and casual.Key Achievements:1. Strategic plans consistently exceeding against targets enabling company to achieve growth ambition, significantly ahead of the market, and earn global awards.2. Tripled sales force reach in two years with a newly established internal sales team (10% additional FTEs) and an agile third-party sales team. 3. Established a competitive sales force by improving compensation through market analysis, implementing performance-driven sales-incentive programs, refined customer targeting models, executed tailored sales training roadmaps, and rigorous recruitment and induction processes. >70% of field sales team meeting or exceeding KPI’s and new recruits improving delivery by 50%.4. Significant double digit growth, over 4 years, in new line listings and turn-in-order revenue by field sales team5. Year on year major contractual wins and share gains across the accounts management team.

Blackfriars, London, Gb

Delivery against business revenue and profit targets exceeding R200m with a field team and analysts comprising 36 full time employees.Key Achievements:1. Diligent leadership of the field sales team, stepping up their incremental revenue targets by +50% from January to August during the global financial crisis and a major supply crisis

Blackfriars, London, Gb

Sales competency development of the sales force by creating, designing, and implementing training initiatives in line with agreed strategic thrusts and business needs. Enabled sales leaders to deploy strategies and measure against progress. Maintained awareness of business operations and ways of working to provide constructive challenges / opportunities to the leadership team and contributed to the formulation of company strategy.Key Achievements:1. Demonstrated a return on investment for the training role and justified an additional training resource to extend development across all sales functions2. Sales team exceeding stretch KPI’s by 10% post rollout of a nine-step selling program including SPIN Selling.3. 70% Improvement in KPI delivery of new recruits in their first 6 months with improved induction plan.

Blackfriars, London, Gb

Overall profit and loss responsibility for categories and brands worth >R270m and 2 full time employees. Reengineered the portfolio from global and local insight initiated products. Full development of innovation projections from idea to launch, including sales conference planning, sales cycle plans and training for the sales team.Key Achievements:1. Change catalyst, moving the business from commodity into a margin accretive value added portfolio, including increasing sell price of multi-million dollar commodity brand.2. Led global packaging renovation project across 13 countries.3. Successful migration, in 6 months, from strong local brand to unknown global jewel. Supported by a strong innovation pipeline, which delivered +70% growth in 2 years. The overall plan became the model for other Africa/Middle East/ South East Asian countries to implement.4. Consistent delivery of revenue and profit targets and development of exceptional talent.

Blackfriars, London, Gb

Responsible for the full P&L of major local and global brands.

Bachelor Of Food Technology, Food Science, Microbiology, Biochemistry, Analytical Chemistry

Hsc