●Customer Service, International, Customer Service Account Manager,Flow Dry Technology ●I support the sales efforts of the company by providing excellent customer service.●I also act as coordinator, expeditor and customer liason between departments.

●Leading manufacturer of firefighter protective clothing. I started the international department, working with freight forwarders to classify our products for sale internationally, as well as determining required paperwork as needed for each country. Initially determined sales channel, and developed pricing.● Worked closely with end users on bids and products to sell,● When company bought, informally trained salesmen on our company and strategies for markets they were in. I still worked inside, handle logistics and legalization of bid documents required for distributors. Worked closely on day to day business.●Purchased all raw materials for clothing as well as boots, gloves, helmets. Conducted inventory regularly.●Liason for FDNY FD 1994-2014 handling specification changes with R&D, production. Logistics of shipments. Verifying orders to make sure deliveries and pricing within terms.