• Experienced with delivering an implementation based on an architectural design• Experienced delivering successful modern cloud platform consulting engagements• Demonstrated ability to lead a technical project, including collaborating on project timelines and maintaining project and technical documentation• Experienced with Platform-as-a-Service (PaaS) cloud solutions, including Red Hat's OpenShift Container Platform with Amazon Web Services• Experienced with container technologies such as Docker, Podman, and Kubernetes• Experienced with or working knowledge of Ansible automation• Experienced with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative• Experienced with configuration management, application deployment, and infrastructure orchestration technologies• Ability to identify stakeholder needs and set expectations regarding project timelines and scope of work• Experienced working collaboratively across diverse teams and stakeholders• Knowledge manager and possess a desire to mentor• CompTIA Security + CE current• Prior experience with source code management tools such as Gitlab• Knowledge of networking principles such as TCP, DNS, DHCP, IPs• Experienced with Red Hat Identity Management (IdM) and Palo Alto services• Excellent written and verbal communication and presentation skills• Top Secret SCI clearance with CI poly

• Adept at effectively conveying technical ideas and concepts through team discussions, presentations, and written communications.• Proven track record of independently managing multiple tasks and programs with competing priorities and deadlines. Skilled in creating specific action plans and efficiently allocating time and resources.• Collaborated with cross-functional teams to maintain program timelines, consistently meeting the expectations of both internal and external customers.• Skilled with Putty, PuTTYgen, Bash, Splunk indexing universal forwarder, STIG Viewer, NMAP• Proficient in AWS development, utilizing EC2, Lambda, S3, C2S instances, and data integration in a virtual environment.• Held the role of IT Engineer and served as an information and knowledge manager for the United States Special Operations Command as a SharePoint site owner and administrator.• Applied skills gained from completion of SharePoint 2016 Site Collection and Sit Owner Administration course• Developed comprehensive technical solutions that align with specifications and have a significant impact on future development and operations.• Architected of development work, creating versatile tools that benefit multiple business units.• Assumed the collateral duty of a data transfer agent (DTA) in support of USSOCOM IT systems.• Demonstrated extensive knowledge of SharePoint portal development and building business applications. Collaborated closely with senior advisors to prioritize and efficiently track personnel under J2 Headquarters command.• Skilled in the RMF (Risk Management Framework) process in support of CIA Triad.

• As a senior intelligence analyst for European and African Theater Combatant Commands, I spearheaded production initiatives to create and track time-sensitive intelligence deliverables, ensuring superior outcomes.• Facilitated milestone planning by preparing, reviewing, and updating technical briefing materials, documentation, and program schedules. Developed and implemented technical and programmatic plans, schedule, and performance reports to ensure seamless progress.• Conducted comprehensive research and evaluation of technical and all-source intelligence, focusing on network operations and warfare tactics. My emphasis was on threats to networked weapons platforms and US and Department of Defense (DoD) information networks.• Produced detailed intelligence analysis reports concerning threats, espionage, crime, and other malicious actors.• Researched and prepared all-source briefing slides and finished products, centered on groups and networks operating in various geographic areas of Africa Command. • Demonstrated extensive expertise in producing original all-source analysis from unevaluated/raw classified data, employing a fusion of all major intelligence disciplines.• Trained and proficient in Assured File Transfer (AFT) processes and tools.• Certified and skilled in transferring cross-domain data using DOTs (Data Diode Trusted Guard) and ISSE-Guard systems. Proficient in utilizing Boolean logic reporting tools, such as Think. Analyze. Connect (TAC), Record Message Traffic (RMT), and Palantir.• Possess expert-level experience in HTML, CSS, XML, and Web editing on government systems. Familiar with DoD and intelligence community style guides, community production, and product dissemination process.

• Cultivated unwavering enthusiasm and effectively persuaded clients about the necessity of insurance and financial products to mitigate everyday risks, overcome unexpected challenges, and fulfill their aspirations.• Fostered strong relationships with existing and prospective clients, building trust and loyalty.• Engaged in responsive and efficient handling of inbound calls to generate new business opportunities.• Proactively serviced leads and call-ins, ensuring personalized and timely assistance.• Strategically marketed insurance products to the online community, expanding the client base.• Successfully acquired and adeptly managed accounts, ensuring optimal customer satisfaction.• Operated as integral virtual team members alongside licensed and fully-trained agents, proficient in quoting and binding business life, health, auto, and fire insurance.• Collaborated with agents to provide customers with 24/7 access to State Farm's offerings, promoting seamless service.• Delivered prompt insurance quotes and binding services to customers and potential clients through various channels, including outside agents' office hours, the 1-800 number, and statefarm.com.• Leveraged cutting-edge computer technology while on calls to access online job aids and navigate the State Farm intranet, ensuring quick access to relevant information.• Thrived in an inbound contact center environment, handling diverse customer inquiries and requests.• Took meticulous messages for agents, ensuring accurate communication and follow-up.• Applied State Farm policies and procedures to unique scenarios, demonstrating flexibility and adaptability.• Provided excellent in-language service for Spanish-speaking customers, addressing their needs and inquiries in their preferred language.

• Supervised 1st Brigade’s initial, renewal and overall management of security clearances for over 3,000 personnel. • Analyzed regional and political data for classified area of responsibility in order to produce detailed products published daily; used all-source intelligence to locate strategic mobile targets in select countries focus.• Coordinated with other agencies and disseminated information in relation to information operation campaigns in order to deter the populace from harboring or providing safe havens for anti-state actors.• Conducted predictive analysis using several intelligence methodologies; prepared reports and conducted daily briefs to senior level executives to provide actionable intelligence.• Supervised strategic data (written and electronic formats) compilation to include transcribing, coding, categorizing, calculating, tabulating, auditing, verifying and storing data. • Scrubbed/sanitized particular elements from intelligence reports and products as derivative classification FVEY changed due to mission parameters of coalition partners. • Monitored intelligence assets and social media sites for Central Command, European Command, North Atlantic Treaty Organization (NATO); delivered actionable information on possible targets of opportunity against non-state actors for coordinated and/or potential exploitation• Created high value target packets for European Command; primary area operations include Afghanistan and Syria. • Mentored junior analyst through verbal and written counseling in policies, standards, and procedures.