Deepak Kumar Email & Phone Number

Delhi, Dl, In

Delhi, India

Noida, Uttar Pradesh, India

Strategically optimized the product's infrastructure on Azure, resulting in a remarkable costreduction of over 50% while fortifying network security.● Improved the product's availability and fault tolerance through dynamic horizontal scaling onAWS, ensuring uninterrupted service and enhancing user experience.● Automated network resources for AWS/Azure using Terraform and Azure Devops, effectivelysaving over 4 hours of manual resource creation time.● Developed Azure policies with auto remediation to resource compliance and significantlyreducing manual efforts by over 100%.● Actively engaged with potential customers as the operation engineer, providing technicalguidance and support to drive customer success which increased product adoption by over20%.● Architected and developed an Ansible tower project and significantly reduced the manualinstallation process of mandatory agents on hosts.● Enhanced operational efficiency by implementing Axonius asset management tool to monitorsecurity agent compliance on over 50,000 hosts on cloud and 10,000 virtual machines onVMWare environment.● Established value creation activity, increased task automation by 65% with total cost savings ofover 40% by cutting down manual efforts.● Implemented network security onAzure and AWS cloud using WAF and Azure firewall policiesrules. Used Log analytic workspace to monitor firewall logs.

Noida, Uttar Pradesh, India

Implemented a scalable infrastructure of a widely used social media management tool with highavailability using AWS auto scaling.● Designed and implemented a configuration-driven tool to track users on social mediamanagement tools along with bug ticket management for internal development teams.● Analyzed customer environments for cost optimization and identified security vulnerabilities.● Worked with development and QA teams for technical support on Linux machines, AWSinfrastructure, version control system and other server support.● Implemented Lambda functions in organization application to automate regular tasks andreduced manual effort by 30%

Gurugram, Haryana, India

Implemented a secured horizontal scalable project on DEV and Production environment usingAWS services.Contributed under customer technical support for server and code level bugs on Android/iOSmobile app development with resolution rate of over 95%.Provided Linux administration, implementation and troubleshooting of application serversalong with cloud hosting environments (LAMP stack).

Noida, Uttar Pradesh, India

Contributed as infrastructure operations team lead for server and network troubleshootingactivities with over 45 support tickets resolutions per day.Implemented VOIP predictive auto dial system embedded with Linux, PHP and MySQL andsuccessfully launched production with over 500 working users simultaneously.Implemented AWS cloud, Azure infrastructure, SSL, Security and environment prerequisites forclients across globe

Delhi, India

Designed and implemented network and server for inbound and outbound call center premisealong with router setup, physical devices configuration and VOIP carrier setup.Actively engaged with potential caller agents as technical support engineer, providing technicalguidance and support to drive customer success which increased product adoption by over 20%

Master'S Degree, Master Of Science In Information Technology

Bachelor Of Arts - Ba, Arts