Deena Allee, Phr Email & Phone Number

Houston, Texas, United States

Texas Region (Houston, Amarillo, Corpus Christi)

Houston, Texas, United States

Houston, Texas

• Provided guidance to senior executives and managers across 85 branch locations, ensuring optimal outcomes in employee relations, compliance, recruiting, retention, performance management, compensation, and benefits.
• Reduced cost per hire from $6,500 in in 2013/2014 to $2,200 in 2015.
• Improved employee satisfaction ratings by maintaining an open-door policy to discuss work issues, which included providing advice and collaborating with team members to arrive at mutually agreed-upon resolutions.
• Reduced turnover for Customer Service Reps (24%), Outside Sales Reps (42%), and Delivery Drivers (5%) in 2019 through improvements to compensation, training, performance feedback, and explanation of duties.
• Conducted over 100 thorough, confidential investigations regarding complex employee relations issues and recommended effective solutions in alignment with the Company’s core values.
• Partnered with five local Teamsters Unions in negotiating and ensuring compliance with collective bargaining agreements to maintain an effective workforce and minimize operational roadblocks.

Conroe, Texas

• Led new hire onboarding for approximately 60 employees to drive efficient integration into the company.
• Developed more effective job descriptions to attract the ideal candidates for each position.
• Revised relocation guidelines to improve alignment with current market rates and trends.
• Proposed and implemented a Learning Management System and validated assessment testing program to streamline ongoing training efforts and ensure successful evaluation of employee competencies.
• Researched and collected data for special projects to support cross-functional business initiatives.

Houston, Texas

• Fulfilled a broad range of HR functions, including full cycle recruiting, performance management, succession planning, and facilitation of talent reviews to drive continuous staffing improvements across the organization.
• Served as a member of the Company’s Recruitment Strategy Team to ensure the selection of exceptionally motivated and high-quality candidates.
• Oversaw and administered the company’s relocation program, company vehicle program, educational assistance program, and service award program to boost employee satisfaction, engagement, and retention.
• Leveraged superior communication skills to prepare clear and effective separation agreements, collective bargaining agreements, policies, and procedures.
• Designed a leadership pipeline metrics report for the executive management team to identify top performers and support their advancement within the organization.
• Earned commendation for key contributions to the design and roll-out of MMI University, the company’s internal manager training program.