Deena Allee, Phr Email & Phone Number

Houston, Texas, United States

Texas Region (Houston, Amarillo, Corpus Christi)

Houston, Texas, United States

Houston, Texas

Provided guidance to senior executives and managers across 85 branch locations, ensuring optimal outcomes in employee relations, compliance, recruiting, retention, performance management, compensation, and benefits. • Reduced cost per hire from $6,500 in in 2013/2014 to $2,200 in 2015.• Improved employee satisfaction ratings by maintaining an open-door policy to discuss work issues, which included providing advice and collaborating with team members to arrive at mutually agreed-upon resolutions.• Reduced turnover for Customer Service Reps (24%), Outside Sales Reps (42%), and Delivery Drivers (5%) in 2019 through improvements to compensation, training, performance feedback, and explanation of duties.• Conducted over 100 thorough, confidential investigations regarding complex employee relations issues and recommended effective solutions in alignment with the Company’s core values.• Partnered with five local Teamsters Unions in negotiating and ensuring compliance with collective bargaining agreements to maintain an effective workforce and minimize operational roadblocks.• Delivered detailed staffing, headcount, and attrition metrics reports to management monthly for enhanced employment-related transparency.• Created a Harassment Training program and delivered in person to 100+ employees, reducing harassment-related incidents.• Strengthened internal diversity by leading Affirmative Action Plan project team in the development of four Affirmative Action Plans.

Conroe, Texas

• Led new hire onboarding for approximately 60 employees to drive efficient integration into the company.• Developed more effective job descriptions to attract the ideal candidates for each position.• Revised relocation guidelines to improve alignment with current market rates and trends.• Proposed and implemented a Learning Management System and validated assessment testing program to streamline ongoing training efforts and ensure successful evaluation of employee competencies.• Researched and collected data for special projects to support cross-functional business initiatives.

Houston, Texas

Fulfilled a broad range of HR functions, including full cycle recruiting, performance management, succession planning, and facilitation of talent reviews to drive continuous staffing improvements across the organization.• Served as a member of the Company’s Recruitment Strategy Team to ensure the selection of exceptionally motivated and high-quality candidates.• Oversaw and administered the company’s relocation program, company vehicle program, educational assistance program, and service award program to boost employee satisfaction, engagement, and retention.• Leveraged superior communication skills to prepare clear and effective separation agreements, collective bargaining agreements, policies, and procedures.• Designed a leadership pipeline metrics report for the executive management team to identify top performers and support their advancement within the organization.• Earned commendation for key contributions to the design and roll-out of MMI University, the company’s internal manager training program.• Aided directly in the implementation and roll-out of SuccessFactors Performance Management module in 2008.• Trained 250 employees on the SMART goal process and SuccessFactors Performance Management module, empowering them to proactively set, monitor, and attain work objectives within designated timeframes.• Completed ad-hoc reporting to provide vital insights and statistics related to talent acquisition and management.• Ensured continuous compliance with company and legal regulations.• Managed various administrative duties, including travel arrangements, expense reporting, presentations, policy preparation, HRIS data entry, benefits administration, and maintenance of confidential files and records.