Denys Zaitsev Email & Phone Number

Lviv, Ukraine

2C2P is payment company and all our products are related to payments. We process mainly in e-commerce space. We help businesses securely accept payments across online, mobile and in-store channels. We operate across Southeast Asia, North Asia, Europe and the US. We are the preferred payments platform provider of regional airlines, travel companies and global retailers. I'm working as regional QA manager at 2c2p, Lviv. I do have one product where I'm more involved that others, but overall I'm driving 4 teams (1-2 manual QAs in each team). My job is to make sure products are being tested according to specifications, QAs are doing their work good, have tasks to do and have no stoppers or other issues. In case any issues - it's my responsibility to help or handle those. Establish or follow existing QA process, suggest improvements and establish those.

Lviv

The customer is a fast-growing company and an industry leader in network-based data backup and recovery solutions. We encourage innovation and creativity. Moreover, agile software development process gives authority to each team to deliver on its commitments.JOB RESPONSIBILITIES:• Performance testing: hardware preparation, running benchmarks, compare results. • Develop and execute test plans, test cases and test reports part of VMWare Agent next project• Troubleshooting issues in our testing environments• Participate in project sprint planning, estimation, execution, testing and releases on Scrum methodology• Complex environment creation/preparation for further tests (Clusters, Domains/AD, SQL, Exchange, etc.) using diferrent versions of Windows Server OS (from 2003/2008 and mostly 2012/2016)• Complex defects investigation/reproduce/regression Experience in:Working with almost all modern Windows client and server OS (including latest Win10 and Win2016TP)Managing hardware (not virtual) Supermicro server using IPMI as well as DELL servers.SQL/Exchange installation, configuration and troubleshooting.Cluster installation and configuration including iSCSI and failover.Mentoring and project knowledge sharingExperience working with MS Azure (as a cloud storage for backup/restore)Experience as a part of my hobby (not related to main job responsibilities) below. Working with consumer routers: - Hardware repair- Firmware flash- Working with serial port terminalWorking with Arduino: - Creation of a custom home security/automation devices

Lviv

The Customer is a fast-growing company and an industry leader in network-based data backup and recovery solutions. We encourage innovation and creativity by providing a casual and friendly work environment. Moreover, our agile software development process gives authority to each team to deliver on its commitments.JOB RESPONSIBILITIES:• Performance testing: hardware preparation, running benchmarks, compare results. • Develop and execute test plans, test cases and test reports part of VMWare Agent next project• Troubleshooting issues in our testing environments• Participate in project sprint planning, execution, testing and releases on Scrum methodology• Complex environment creation/preparation for further tests (Clusters, Domains/AD, SQL, Exchange, etc.) using diferrent versions of Windows Server OS (2003/2008/2012/2016)• Complex defects investigation/reproduce/regression Experience in:Working with almost all modern Windows client and server OS (including latest Win10 and Win2016TP)Managing Supermicro server using IPMISQL/Exchange installation, configuration and troubleshooting.Cluster installation and configuration including iSCSI and failover.Mentoring and project knowledge sharing

Lviv

This is an internal client/server application which allows to manage reports, employees, salaries, projects, budgets, HR activities, assets, equipments and a lot of other company internal data. My duties on this project are the following:• Applying new features/bugfixes from developers to test environment. • Performed manual testing of new features/bugfixes, usability, smoke, acceptance and security testing

Lviv

Main responsibilities: • Registering new leads; • Tracking correspondence;• Updating statuses;• Ensuring the data in the data warehouse is complete, valid and current • Making sure that documents are uploaded in CRM• Daily stand-up meetings, CRM update.• Weekly reports generation• Monthly cold leads review and update, reports generation• Sales Pipeline Report generation (quarterly); • Ideas generation for processes improvement

Lviv

This was a complex project that involved ensuring the quality of numerous solutions. The most challenging sub-projects were the following:• Testing of a web-based client-server bundle of administration tools, different IT solutions and suites, which allowed improving and making easier networking and administrating of different devices.• Testing of a centralized solution that allowed gathering and working with all reports/dashboards and other information integrated from a different customer’s and third-party products.• Testing of client-server questionnaire software that allowed creating, managing, storing, and reviewing the results from different questionaries’, as well as gathering statistics for single user or multiple groups.My duties on this project were the following:• Prepared and performed complex configuration of Web client/server-based environments.• Created project-related documentation based on team experience in issue troubleshooting.• Coordinated a screenshooting process for further linguistic review.• Coordinated the localization team of 6 members.• Communicated with business units (e-mails, conference calls, and business trips) to ensure that the project runs within its schedule and any possible issues are addressed and fixed.• Performed bug scrubbing using an internal customer’s bug tracking system.• Created test cases and run manual testing of complex issues.

Lviv

This was a complex project that involved ensuring the quality of numerous solutions. The most challenging sub-projects were the following:• Testing of a functionality and UI of the customer’s internal scripting, screenshooting, and screens reviewing tools.• Installing, configuring, and testing of e-mail archiving software that performed archiving on the fly. The scope also included testing of the solution integration with MS Outlook and Domino Lotus Notes.• Testing of an online backup/restore service.• Testing of a hard drive backup/restore tool.My duties on this project were the following:• Prepared and configured the environment and tools.• Scripted using an internal tool.• Performed manual testing, including installation, configuration, regression, usability, integration, smoke, acceptance, and security testing.• Prepared unique screenshots of the product UI for further linguistic review.

Львов

Technical department of computer store:- Computers assembly, repair- Software installation and configuration for end-users- Eng-user's hardware and software support- Taking part of company leisure: playing games, drinking beer.

Master Of Science (Ms), Information Technologies, Faculty Of Engineering

Bachelor Of Science (Bs), Computer Science, Faculty Of Engineering