Led daily operations, managing a team of over 15 employees during high-traffic periods, and successfully reduced delivery times by 20% through improved task delegation and scheduling, enhancing overall efficiency.•Trained and developed staff, ensuring new hires were proficient in customer service, food safety, and operational procedures, resulting in a 10% improvement in employee retention and overall team productivity.•Managed inventory and ordering, streamlining the supply chain to reduce stock shortages by 15% and food waste through accurate forecasting and stock management.•Resolved customer complaints and addressed issues promptly, which led to a 12% increase in positive customer feedback and reviews across digital platforms, improving the store's reputation.•Implemented sales strategies by collaborating with the store manager to drive marketing promotions, achieving a 25% increase in weekly sales during special campaigns, contributing to revenue growth.

Provide exceptional customer service by assisting customers with product selection and offering personalized recommendations, contributing to a 15% increase in repeat customers during peak seasons.•Educate customers on product knowledge for wine, spirits, and beer, ensuring compliance with provincial alcohol sales regulations while enhancing customer experience and promoting responsible consumption.•Resolve customer complaints and inquiries professionally and promptly, maintaining a positive store environment, which contributed to a 10% increase in customer satisfaction scores.•Contribute to inventory management by restocking shelves, organizing product displays, and participating in inventory counts, helping to reduce stock discrepancies by 5%.

Assisted in tissue sample processing, accurately sectioning and staining specimens using H&E and specialized techniques, resulting in high-quality slides that supported accurate diagnoses for over 50 patient cases weekly.•Supported gross examination and autopsy procedures by preparing and handling surgical and post-mortem specimens, maintaining strict adherence to safety and ethical guidelines, which contributed to comprehensive case analyses in forensic and clinical pathology.•Collaborated with pathologists in diagnostic case reviews, analyzing histopathological slides and correlating findings with patient histories, enhancing the diagnostic accuracy and deepening my understanding of various disease processes, including cancers and inflammatory conditions.•Contributed to quality control and laboratory safety initiatives, assisting in equipment calibration, slide staining consistency checks, and adhering to regulatory standards, which improved laboratory efficiency and compliance with CLIA regulation