Deep Patel Email & Phone Number

Markham, Ontario, Canada

Ensure the delivery of individual results within appropriate metrics, including quality, quantity timeliness, productivity and customer satisfaction.Ensuring understanding of, and compliance to, service standards specific to the Claims region and discipline (e.g. auto or property).Meet the productivity, customer service goals and quality objectives specified for the Claims region and discipline.Investigates, negotiates and settles claims of minimal complexity by telephone and written correspondence.Interprets insurance policy wordings, determines policy coverages and reserves.Document claim files with notes, evaluations and decision making process.Ensures prompt and equitable settlement of minimal complexity claims by following prescribed and recommended processes. Process payments within established authority levels.Negotiates with insureds, claimants and insurers.Participate in the processes to identify, recommend and implement appropriate changes/enhancements to claim policies, practices, procedures and continuous improvement initiatives as requested by manager.

Oakville, Ontario, Canada

Toronto, Ontario, Canada

Ahmedabad, Gujarat, India

Master Of Science - Ms, Project Management

Activities and Societies: Working as a Peer Mentor and Technical Assistance Specialist (Student Proctor). Concentration in Analytics.

Bachelor'S Degree, Automotive Engineering

Activities and Societies: Published a research paper with IJSRD on the Development of Intake System of Subsonic and Supersonic Ramjet.