Deep Patel Email & Phone Number

Canada

Actively involved in requirement analysis, project design and project planning. Developed end-to-end attended and unattended automation with UiPath for various departments including Claims, Contact Center, and Insurance with the input source of structure and unstructured data. Implemented RPA and Hyper-automation projects to design, develop, configure, and rollout bots following best practices/principles to automate processes involving Web-based, Windows, and Citrix application. Demonstrating skill in sprints of RPA automation development lifecycle such as intake process, requirement gathering, solution design, development, testing, and production deployment for successful project delivery. Worked with Python scripting, and Invoke C# method using UiPath to make the process robust and clean. Orchestrated robot's operational performance by utilizing the work queue capabilities and tested the bots for functionality and efficiency of the process in the control room. Collaborated with business analysts, SMEs & business partners to analyze process complexity, process walkthrough, requirements elicitation, and identifying opportunities to automate through technical proficiency. Analysis of Business and Technical Requirements and Involved in the UAT testing with End User. Creating various supporting documentation like PDD and SDD to test procedures for pre-UAT phases. Attending stands ups/scrum meetings to inspect the progress, identify gaps and plan for ongoing refinement of appropriately tailored automation for on-time delivery of effective & efficient solutions by meeting deadline. Responsible for the regular production support activities as well as the maintenance related tasks.

Developed end to end Intelligent automation solutions with UiPath to help businesses in digital transformation journey to achieve higher ROI, improve accuracy and productivity. Delivered scalable, secure, and efficient process automation, that is robust to handle unexpected application failure with the use of exception handling in every possible scenario. Design UiPath projects for finance clients using ERP system implementation tools like Sage and SAP. Skilled in all UiPath components such as studio area to develop complex process workflow. Recognized the scope to construct and document reusable activities/objects for E-mail, PDF, Excel, Word, and Database systems that are easy to understand to leverage in future automation solutions. Support existing processes and implement change as per business requirements. Managed databases such as MySQL, Oracle, and Microsoft SQL Server by performing regular maintenance tasks and backups, as well as monitoring for performance and security. Utilized project management methodologies and tools, such as Agile and Jira, to track project progress, manage resources, and meet project deadlines. Automated Microsoft Security patch installation using .Net(C#) and PowerShell scripts. Provided technical support to end-users by troubleshooting and resolving hardware and software issues for both Windows and Linux operating systems.Collaborated with cross-functional teams to deliver IT projects on time and within budget, while communicating technical information effectively to non-technical stakeholders. Performed Quality and Analysis based on Quality Management System Manual and prepared quality check reports. Preparing Impact Analysis by analysing the existing system for automation development. Implemented cybersecurity measures, such as encryption, access controls, and threat management, to protect the company's data and network infrastructure.

Master Of Science - Msc, Information Technology

Bachelor Of Science - Bsc, Computer Science