Deepa Bora Email & Phone Number

New Delhi, Dl, In

Noida, Uttar Pradesh, India

* Managing Distribution channel in B2C segment PAN India.* Gap identification and need recognition of customer * Determine Product Pricing by utilizing market research data, anticipating volume and competitors' offering.* Range extension and New Product development as per the market demand.* Maintaining the SKUs and analysis of hero products by 80:20 Analysis and BI Tool.* Obtains product market share by working with sales team and business partners.* Manage work relationships with Engineering, Sales, and Operations to ensure cost, quality, and delivery of the product.* Carrying out monthly performance tracking of all business avenues & conducting analysis of the product to further improvement on sales.* Managing customer complaints in coordination with service and quality teams.* Managing various marketing activities for Sales promotion and Brand promotion.

Noida, Uttar Pradesh, India

* Managing Corporate Key accounts to ensure the highest degree of customer satisfaction.* Determine Product pricing by utilizing market research data, anticipating volume and competitor's offering.* Need recognition of customer and appropriate solution to the customers * Project development from conceptualization to the execution phase.* Obtains product market share by working with sales team to develop product sales strategy.* Manage work relationships with Engineering, Sales, and Operations to ensure cost, quality, and delivery of the product.* Payment reconciliation with customer* Carrying out monthly performance tracking of all business avenues & conducting analysis of the product to further improvement on sales.* Managing after markets in coordination with service team.* Handling big brands from various industry such as Voltas, 3M India, Finolex Cable, Covestro, Honeywell, Audax, Torrent Power,Ashirvad Pipes Panasonic Etc.

Noida Area, India

 RFQs handling and Product pricing. Commercial & technical feasibility analysis. Client engagement and key account management. Building and maintaining relationship with new and existing Customer. Drive high standard of Customer service and satisfaction throughout all areas of the business. Perform SWOT analysis and appropriate strategic decisions to top management. Sales planning and demand forecasting as per market trend. Vendor Development & Comparative analysis for cost optimization. Order Management w. r. t Sample PO/Pilot PO/Mass PO and payment reconciliation. Responsible for complete Product development from RFQ to SOP Phase. Follow ups & coordination with CFT/suppliers to meet customer expectation. Follow ups & Interaction with customer to close open concerns and to grasp new opportunities. Achieve high level of customer satisfaction with the help of CRM/PWF Software. Managing Global Customers such as General Electric, Bloom Energy & Wayne etc. Monthly MIS Report for Management review.

Noida Area, India

Dealing with activities such as 1. MARKETING-BUSINESS DEVELOPMENT/CUSTOMER SUPPORT2 .OPERATION MANAGEMENT  To study Project feasibility study with the Project Team. To Plan the detailed activity & time frame to achieve Project mile stone requested by Customer. To coordinate with suppliers / Distributors, establishing require processes with optimum cost, & to increase their process efficiency and improving their quality systems. To prepare “Project Development Plan” in line with supplier Time frame & consumer requirement. Coordinating various Cross Functional Teams Internal / External to meet project mile stone timely. To check the actual status of project at regular interval & to check plan adherence submitted by Supplier and feedback to them accordingly. Maintain consistent communication with suppliers as well as with Customers to ensure project progress status and potential risk. Partial involvement in commercial activities like Payment Reconciliation from Customer / Payment needs to be done to the supplier.  Supply chain management which includes handling of Import / Export shipments through AIR / SAE Mode during project.

Gurgaon, India

CUSTOMER SUPPORT / MARKETING OPERATIONS INCLUDING Enquiry Management & coordinating with customer for Handling RFQs. Order Handling & Preparing development Plan. Tracking & Monitoring of Progress status of each Tool / Project. Customer follow-up & payment reconciliation. Handling Customer complaints & target time of closure. Measurement of Total Rejection Cost / Overheads during the project & total cost occurred due to complaints raised by Customer. MANAGEMENT REPRESENTATIVE AGAINST ISO 9001:2008 AUDIT. New System Implemented within an organization to meet Quality Standards. To set up “Standard Operation Procedures” & other essentially required quality documents to meet the quality standard.  To conduct Internal Audits & MRM on monthly basis. To establish Process Bench mark & review performances on regular interval defined in the SOP. Maintained continual improvements within an organization.Special achievement ISO 9001 :2008 implemented

New Delhi Area, India

 Handling enquiries & order management. B2B and B2C Sales.  Promotional events for Honda cars. (Sales Promotion / Brand Promotion). Handling Customer complaints

Gurgaon, Haryana, India

Master'S Degree, Marketing/Operations

Master Of Business Administration (Mba), Marketing/Operations, B

Activities and Societies: INDUSTRIAL / SUMMER TRAINING“Business Development & Promotional activity in Automobile & FMCG sector”. .

Master Of Science (Msc), Information Technology, B

Bachelor Of Science (Bsc), Mathematics, B