Deepa Bora Email & Phone Number

New Delhi, DL, IN

Gurugram, Haryana, India

• Managing a portfolio of enterprise clients with a GTV of ₹1,000+ cr, achieving an 85% retention rate
• Drove a 37% increase in SaaS product adoption through training, trend analysis, and cross-functional collaboration
• Serving as a Supply Chain Product Consultant, bridging the gap between the Product team and various departments
• Managing projects for new feature releases, prioritizing based on impact and collaborating with marketing team to schedule and communicate release notes to customers
• Training team members and streamlining product feature releases by tracking issues and providing feedback to the product team
• Developed and implemented SOPs for export and import (EXIM), managing the end-to-end process and providing cross-functional training on product and process

Delhi, India

• Developed and optimized SOPs for procurement, inventory management, and billing, enhancing efficiency by eliminating non-value-added activities
• Collaborated with cross-functional teams across Supply Chain, Procurement, and Operations to build and roll out new processes

Noida, Uttar Pradesh, India

• Managed operations for a revenue base of ₹3 crore, achieving a 99% on-time shipping rate
• Led cross-functional Oracle ERP implementation project, ensuring alignment with business needsand improving operational efficiency by 42%. Oversaw project timelines, facilitated communication between stakeholders, and.
• Led strategic initiatives for warehouse layout optimization, operational flows, and supply chainstrategies, resulting in continuous improvement
• Refined forecasting and inventory management processes, achieving 99% forecasting accuracy, reducing stockouts from 7% to 1% and obsolescence costs by 37%
• Designed and implemented supplier onboarding processes and developed comprehensive databases for alternate suppliers, and performance monitoring tracker to assess supplier effectiveness
• Developed a standard costing matrix (COGS) along with Finance, enhancing cost analysis and budgeting precision

Amarkantak

• Led the planning, execution, and management of a community development project establishing poultry farms
• Created an Excel-based reporting format for real-time monitoring if chicks, enabling remote veterinary doctors to track health and growth metrics
• Developed and delivered a comprehensive training program, empowering local villagers to manage and sustain poultry farms independently

Delhi, India

• Spearheaded daily operations for both domestic and cross-border transactions, ensuring a reliable and efficient supply chain
• Implemented strategic initiatives that led to a 26% increase in FY19's annual revenue
• Ensured seamless coordination with domestic and international suppliers and customer
• Led demand planning initiatives, reducing obsolescence costs by 27% through data-driven forecasting and inventory optimization
• Devised, executed, and tracked KPIs in Tableau across various verticals, including fulfilment, warehouse, procurement, logistics, and marketing
• Analyzed monthly P&L to identify revenue and margin fluctuations, prepared review presentations for the CEO, and contributed to budgeting and financial planning

Delhi, India

• Managed end-to-end order management, logistics, and inventory management, ensuring accuracy and timely fulfilment
• Led negotiations and finalized logistics contracts with over 7 domestic and international vendors, achieving a 1.5% reduction in overall logistics costs and reducing documentation TAT from 8 days to 3 days for.
• Initiated and executed strategies to expand e-commerce presence across various marketplaces, resulting in a 34% sales growth over two years
• Preparation and presentation of bi-weekly, monthly, quarterly and annual MIS reports related to sales, inventory and logistics
• Analyzed data to identify trends and opportunities in customer satisfaction, revenue generation potential, and conversion rates

Delhi, India

• Managed daily order fulfillment and logistics operations, implementing process enhancements that improved efficiency by 13%
• Established and negotiated strategic partnerships with 3PL providers, optimizing shipping for efficient and cost-effective logistics operations

Bahadurgarh, India

Delhi Area, India

Master Of Business Administration (M.B.A.), Operation

Bachelor'S Degree, B.Sc (Hons) Electronics