Deepa Patel Email & Phone Number

New Zealand

80 Queen Street, Auckland, 1010

Auckland, New Zealand

Key Responsibilities:Learning Curriculum*Work with the Learning Design & Delivery Team Leader and the Organisational Development team to assess organisational development needs through surveys, interviews with employees, focus groups, and/or consultation with managers*Work with the Learning Design & Delivery Team Leader and the Organisational Development.

New Zealand

Fanshawe Street, Auckland City

Key Responsibilites:*Work closely within the Operations teams to establish relationships, monitor trends and proactively identify needs* Make recommendations on training solutions to meet identified training needs* Participate in the development with SME'S of training material to enable training needs are met* Develop and maintain an effective induction.

Fanshawe Street, Auckland City

Key Responsibilities:Efficient functioning of the Customer Service Contact Centre and it's team through:* Leadership and direction of all direct reports*Productivity of direct report workflow performance*Staff training, coaching, performance and workflow management*The quick, accurate and timely processing of customer requests* Ensure Company integrity is.

Fanshawe Street, Auckland City

Efficient functioning of the Customer Service Contact Centre and it's team through:- Leadership and direction of all direct reports- Productivity of direct report workflow performance- Staff training, coaching, performance and workflow management- The quick, accurate and timely processing of customer requests* Ensure Company integrity is maintained and.

Heather Street, Parnel

Key Responsibilities:* To provide quality service to all customers in relation to new business and actively recommend enhancements in this area* To provide quality service to all customers in relation to existing business and the ongoing maintenance associated with this business and actively recommend enhancements in this area* To promote team.

Bader Drive, Mangere

Core Accountabilites:* Promote and sell core Bank products and services* Acquire new business through walk-ins/phone ins, referrals or campaign generated leads* Refer existing and new customers to relationship or customer service channels* Respond to objections, enquiries and requests for information* Receive and process over the counter banking.

National Certificate In Adult Education And Training Level 4

Level 5 - 7097 Facilitate interactive learning sessions for adult learners Level 5 - 7093 Design learning sessions for adults Level 4.

National Certificate In Contact Centre Operations Level 3