-Project Life cycle management. Managing new client setup, Engagement Setup & Maintenance including pulling up Pogress reports, Parameter Driven Reports & realization calculation.-Handling client calls, addressing client queries & providing solutions.-Initiator of client acceptance procedure by checking client compliance with parameters set by EY.-POC for client business updates for the team.-Finding out ways of streamlining work flow, ensuring timeliness and accuracy of work.-Monitoring time and expenses on engagements for adherence to budget.-Design and customize invoices according to client requirement and client bank relation.-Responsible for creating BU specific reports and analyzing them bi-monthly for effective planning of regular tasks for the team.-Training new hires.

-Analyzing periodic Alternative Assets investment details of the clients. -Following up with Fund companies for trade confirmations.-Reconcile and Audit the values on the statement and reports generated.-Discrepancies were researched and resolved.-Adhering to the agreed SLA.-Conduct classroom sessions for new joinees and refresher training for the existing employees.-Excel reports for analyzing different performance metrics for the team.

-Counseling for new candidates for Personality Development Program.-Trainer for Voice and Accent.-Conducting mock interviews for candidates and providing feedback.-Coordinating with Call Center companies for placements.

-Coordinating with Press Release and Advertising Agencies.-Making strategies for new product launch-Working on the retention of market value of existing products-Organizing events for the brand promotion.