Deepa Raj Email & Phone Number

Farnborough, England, United Kingdom

Flight planning and pre-departure checks, verifying weather, slots, fuel, and handling to ensure readiness for each flight.Tracking the flights continuously, addressing in-flight deviations and delays, and proactively resolving issues through close collaboration with crew and ground teams.Managing operational schedules, and documentation, ensuring accuracy and compliance for current and upcoming flights.Coordinating and communicating effectively with Supervisors to ensure seamless operations and real-time updates.Engaging in dynamic decision-making to support smooth airline operations, leveraging skills in flight tracking, risk assessment, and schedule optimization.

Daventry, England, United Kingdom

Instructing and training the new joiners. Coaching the associates to ensure efficiency at the workplace.Getting the customers' orders ready and packing for dispatch.Ensuring the products meet quality requirements.Meeting the daily target of orders to ensure on-time delivery.

Daventry, England, United Kingdom

Getting the customers' orders ready and packing for dispatch.Ensuring the products meet quality requirements.Meeting the daily target of orders to ensure on-time delivery.

India

Monitoring the day-to-day flight operations and getting clearances for 800 flights per shift.Monitoring the e-mails and taking necessary action.Assisting the Flight Dispatcher in the preparation of pre-flight folders.Monitoring applications such as AIMS, ACARS, MET Plus and Report Engine.Filing ICAO plans and maintaining the documents as per SOP.Keeping a check on routings, delays and revised flight plans.Ensuring the flight plans are accurate and up-to-date.

Gurugram, Haryana, India

Interacting with the customers on phone calls and e-mails, and providing accurate information.Attending to customer grievances and providing resolutions to their problems.Preparation and submission of DGCA monthly and weekly reports.Handling the Bookings Portal and maintenance of customer records.Managing the social media websites of the company.Maintenance of flight records on a day-to-day basis.

New Delhi, India

Worked in the airline for a period of 45 days as a part of MBA internship programme.Gained practical knowledge of how a private airline operates and coordinates its activities.Assisted with day-to-day operations including data entry, filing and documentation.Analysed the working scenario of various departments namely, Operations, Safety and Security, Sales and Marketing, and Hospitality and guest services. By the end of the internship, areport was prepared based on the analysis.

Msc, Air Transport Management, Merit Award

Master Of Business Administration - Mba, Aviation Management, Silver Medalist

Bachelor Of Science - Bs, Mathematics, Distinction