Sdl | Optum | Unitedhealth Group
Current
Feb 2024 - Present
AeroLeads people directory · profile
Deepa Rao Email & Phone Number
SDL | Optum | UnitedHealth Group
at
Optum
1 work email found
@adp.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
SDL | Optum | UnitedHealth Group
Location
Hyderabad, Telangana, India
Company size
Who is Deepa Rao? Overview
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Quick answer
Deepa Rao is listed as SDL | Optum | UnitedHealth Group at Optum, a with 25083 employees, based in Hyderabad, Telangana, India. AeroLeads shows a work email signal at adp.com and a matched LinkedIn profile for Deepa Rao.
Deepa Rao previously worked as SDM | Optum | UnitedHealth Group at Optum and Operations Manager II at Concentrix. Deepa Rao holds Bsc (Hons), Microbiology from Savitribai Phule Pune University.
Company email context
Email format at Optum
This section adds company-level context without repeating Deepa Rao's masked contact details.
{first}_{last}@adp.com
86% confidence
AeroLeads found 1 current-domain work email signal for Deepa Rao. Compare company email patterns before reaching out.
Profile bio
About Deepa Rao
• Client Interaction - Communicate with primary clients to ensure that outsourced processes meet their standards of quality and efficiency• Setting goals for the teams, developing organizational capability, and driving team work• Displaying a “customer comes first” attitude by delivering excellent customer service• Monitoring the performance of teams, maintaining efficiency in process operations and meeting of individual & group targets.• Determining training needs of employees and to enhance their operational efficiency leading to increase productivity.• Managing Team Leads & work towards Process Excellence.• Identifying capacity limitations & bottlenecks and process problems and bringing about improvements in the same• Delivering the project on schedule, with budget and within scope• Exhibiting the appropriate behaviors and acting in the best interest of the company continually• Looking to drive down costs, implement lean initiatives, looking at new opportunities and innovation for both the company and our customers.
Listed skills include Bpo, Workforce Management, Call Center, Sla, and 19 others.
Current workplace
Deepa Rao's current company
Company context helps verify the profile and gives searchers a useful next step.
Optum
11 roles · 19 years
Deepa Rao work experience
A career timeline built from the work history available for this profile.
Sdm | Optum | Unitedhealth Group
Jul 2021 - Feb 2024
Operations Manager Ii
Jan 2020 - Jul 2021
Operations Manager
Improve the operational systems, processes in support of organizations mission - manage reporting, work flow management and business process Manage and increase the effectiveness and efficiency of operational and client servicesDriving effectiveness to meet desired client service level agreementTaking initiatives to gear toward operational and client excellence.Supervise and guide people leaders to adhere and improve utilization per aligned service level agreement Oversee financial management, planning, systems and controls.Management of budget in coordination with support teams
Jan 2017 - Jan 2020
Assistant Manager
Responsible for development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention, high performance and innovation.Effectively management of business clients. Directing and controlling the processing & fulfillment of business requirementTo lead employees using a performance management and development process that provides an overall framework to encourage employee contribution and includes goal setting, feedback, and performance development planning
Jul 2015 - Jan 2017
Assistant Manager
Associated with GIS Technology: Project Management using technical,transactional and transformation methods.Majorly through project work flows, SLA and performance.
May 2014 - Jun 2015
Team Manager
Apr 2013 - Apr 2014
Team Leader
May 2011 - Mar 2013
Team Leader
Convergys
Sep 2010 - Apr 2011
Team Leader
2008 - 2010
~2 yrs
Csa
Aug 2006 - 2008
Team & coworkers
Colleagues at Optum
Other employees you can reach at optum.com. View company contacts for 25083 employees →
HT
Harrison Thom
Colleague at OptumUnited States
View →
MP
Michael Palmer, Cma
Colleague at OptumDoylestown, Pennsylvania, United States
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SJ
Shanell Johnson
Colleague at OptumBibb County, Georgia, United States
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SM
Shubham Mashal
Colleague at OptumPune, Maharashtra, India
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SL
Sam Lantz
Colleague at OptumMinnetonka, Minnesota, United States
View →
SH
Sara Hughes
Colleague at OptumCarlsbad, California, United States
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RK
Ravi Kumar
Colleague at OptumHyderabad, Telangana, India
View →
DC
David Chancellor
Colleague at OptumBurleson, Texas, United States
View →
NA
Nazeer Ahmed
Colleague at OptumGreater Philadelphia, United States
View →
RH
Rene H.
Colleague at OptumOviedo, Florida, United States
View →
Harrison Thom
Colleague at OptumUnited States
View →
MP
Michael Palmer, Cma
Colleague at OptumDoylestown, Pennsylvania, United States
View →
SJ
Shanell Johnson
Colleague at OptumBibb County, Georgia, United States
View →
SM
Shubham Mashal
Colleague at OptumPune, Maharashtra, India
View →
SL
Sam Lantz
Colleague at OptumMinnetonka, Minnesota, United States
View →
SH
Sara Hughes
Colleague at OptumCarlsbad, California, United States
View →
RK
Ravi Kumar
Colleague at OptumHyderabad, Telangana, India
View →
DC
David Chancellor
Colleague at OptumBurleson, Texas, United States
View →
NA
Nazeer Ahmed
Colleague at OptumGreater Philadelphia, United States
View →
RH
Rene H.
Colleague at OptumOviedo, Florida, United States
View →
2 education records
Deepa Rao education
Bsc (Hons), Microbiology
Education record
Jps
FAQ
Frequently asked questions about Deepa Rao
Quick answers generated from the profile data available on this page.
What company does Deepa Rao work for?
Deepa Rao works for Optum.
What is Deepa Rao's role at Optum?
Deepa Rao is listed as SDL | Optum | UnitedHealth Group at Optum.
What is Deepa Rao's email address?
AeroLeads has found 1 work email signal at @adp.com for Deepa Rao at Optum.
Where is Deepa Rao based?
Deepa Rao is based in Hyderabad, Telangana, India while working with Optum.
What companies has Deepa Rao worked for?
Deepa Rao has worked for Optum, Concentrix, Adp, Tech Mahindra (Formerly Mahindra Satyam), and Tech Mahindra.
Who are Deepa Rao's colleagues at Optum?
Deepa Rao's colleagues at Optum include Harrison Thom, Michael Palmer, Cma, Shanell Johnson, Shubham Mashal, and Sam Lantz.
How can I contact Deepa Rao?
You can use AeroLeads to view verified contact signals for Deepa Rao at Optum, including work email, phone, and LinkedIn data when available.
What schools did Deepa Rao attend?
Deepa Rao holds Bsc (Hons), Microbiology from Savitribai Phule Pune University.
What skills is Deepa Rao known for?
Deepa Rao is listed with skills including Bpo, Workforce Management, Call Center, Sla, Service Delivery, Contact Centers, Team Management, and Soft Skills.
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