Deepa Shinde Email & Phone Number

Madrid, ES

• Key Highlights
• Managing support activities for 35 airports in North Americas for PROPworks(which is airports contracts, property and revenue management system for aeronautical and non-aeronautical billing.)
• Consistently and promptly resolving issue and delivering customer requests by maintaining best practices and required protocols.Business Systems Manager
• Responsible for Coordination with other organizational departments Implementation, Solution Design, R&D, and Accounting for any customer Q&A.
• Perform customer setup, trainings and demonstrations of PROPworks as needed.
• Handle problem recognition, research, isolation, resolution and follow-up for routine user questions and activities, Assist customers with product upgrades when required

Munich, DE

• SIEMENS ENERGY INC. | ENERGY SOLUTIONSSystems Engineer
• Managed development and execution of Advance Human Machine Interface graphics in collaboration with international teams to build market advantage for controls system graphics package.
• Accomplished quick turn around time in developing proposal packages by facilitating and reviewing the development of critical proposal documents through different stages of the proposal example scope of supply/work.
• Managed and developed engineering negotiation budget for proposal preparation from indicative to hand over proposal phase, plus coordinated component cost inputs and entries from engineering, reviewed technical.
• Responsible for optimizing and maintaining the Human Machine Interfaces (HMI), alarm management system, development of the Distributed Control System (DCS) costs, Distributed Control System (DCS) overview diagram and.

Munich, DE

• SIEMENS ENERGY INC. | ENERGY SOLUTIONSBusiness Process Engineer
• Act as an integrator and administrator for System Application Product (SAP) PDM (Product Data Management) and third party vendor systems to conduct gap analysis, workflow designs and implementation.
• Create functional requirements, maintain and develop training documentation, support integration testing, quality assurance and user acceptance testing.
• Conduct Integrated Product Team (IPT) meetings to help determine the needs and requirements of the business for enhancements to Engineering tools.
• Investigate, troubleshoot process breakdowns and bug fixing priorities and schedules.

Munich, DE

• SIEMENS ENERGY INC. Engineer in Supply Chain Management
• Engaging various business units in Transportation Management System program by presenting/demonstrating the system capabilities, developing training material and conducting training workshops.
• Functioned as interface with third party IT groups to effectively resolve any tool related problems.
• Designed and managed implementation of worflow to track multiple PO orders against proper tracking number for improving process efficiency.

Munich, DE

• SIEMENS ENERGY INC. |GAS TURBINE PRODUCTS
• Accomplished 2 years as a co-op and intern for Gas Turbine Supply Chain purchasing organization with the product lines primarily supporting combustion basket, blades and vanes procurement process.
• Developed tool to automate reporting activities saving time needed to perform tedious vendor analysis on daily bases for the buyers.

• C++ Programmer working on SAN and NAS Technologies.

Master’S Degree, Computer Science

Bachelor’S Degree, Electrical And Electronics Engineering