Proven track record of successfully managing a team of 45+ employees and overseeing branch operations of 4 branches – Bhumahi, Parasi, Bardaghat and Sunuwal , resulting in improved efficiency and attainment of sales goal for the company Directed a team of sales executives, overseeing day-to-day operations, and driving growth through new business opportunitiesIdentified areas for improvement in regional sales systems and implementing necessary changesDeveloped and executed branch sales strategies to achieve maximum revenueDirected all operational aspects including customer service, human resources, administration and sales. Assessed local market conditions and identified current and prospective sales opportunitiesBring out the best of branch’s sales personnel by providing training, coaching, development and motivationCoordinated and supervised the day-to-day sales and marketing activity of the teamEnsured product and service training to sales and marketing teams.Built strong relationships with preferred business partnersAddressed customer issues and employee grievances and resolved promptlyMaintained customer relationship to improve the presence and reputation of the branch and companyStayed abreast of competing markets and provided reports on market analysis and customer penetrationFollowed up with customer service department and concerned stake holders to make sure that service delivery tasks are completed within SLA and escalate any issues or discrepancies.

Achieved monthly, quarterly, and annual sales targets by effectively selling company products and services to customersConducted sales presentations and product demonstrations to prospective clientsNegotiated and closed sales deals by effectively addressing customers' concerns and objectionsCollaborated with cross-functional teams, such as marketing, operations, and customer service, to deliver excellent customer experienceStayed up-to-date with industry trends, product knowledge, and competitive landscape to identify new business opportunitiesMaintained accurate records of sales activities and customer information in the CRM systemDelivered training to the sales workforce on sales and marketing strategies, products and servicesPrepared and implemented the daily work plan for sales and marketing departmentGuided customer about the products, answering queries and briefed on the advantage over competitor’s productDelivered training and mentored newly hired Sales Executives on Sales Pitch. Maintained public relations at excellent level with the customers.