Overall business and operations in-charge.Responsibilities : Key Account Management, Talent Management, Business Development, Staffing, RPO, VMS, Stratergy Planning & Execution, Networking

Handling Strategic relationship of Capgemini's Captives unit with Microsoft, AT&T, Deloitte, etc... Key Responsibilities include Project Management, Account growth and Revenue growth through demand creation and fulfilment and ensuring client satisfaction.

 Leading a team of 25 members, comprising of Recruitment Consultants and Recruitment Managers spread across at Chennai, Hyderabad, Bangalore and Kolkata location. End-to-end work around client acquisition, structuring the scope of work, deliverables and timelines for every assignment anchored across PAN INDIA assignments. Supporting in planning the yearly annual budgets and proposing to the Management. Organizing weekly review meetings pertaining with each location Recruitment… Show more  Leading a team of 25 members, comprising of Recruitment Consultants and Recruitment Managers spread across at Chennai, Hyderabad, Bangalore and Kolkata location. End-to-end work around client acquisition, structuring the scope of work, deliverables and timelines for every assignment anchored across PAN INDIA assignments. Supporting in planning the yearly annual budgets and proposing to the Management. Organizing weekly review meetings pertaining with each location Recruitment Manager Viz. delivery to clients, Collections and client visits made. Implementing various techniques to improve quality of service provided to employees/Clients. Serve as a link between management & employees.; Recruitment & Selection Developing strong conceptual and practical - working knowledge of our products and services Ensuring end to end execution of assignments including assessment of the requirements, developing strategies & ensuring smooth process flow. Initiate process improvements by identifying service delivery gaps, offer solutions and successfully implement ideas to enhance the organizations services. Tapping potential of existing client base - Client relationship building. Client Relations- Maintaining strong client Interface by Client Meetings, C- SAT Maintaining the MIS monthly reports for the team. Counselling to employees as & when required. Promotion of staff welfare schemes - launched various employee recognition programmes to increase employee satisfaction & participation level. Show less

 Leading a team of 20 members, with high level of interaction to achieve organization goals. Building & maintaining healthy business relations with clientele, keeping a regular track of their requirements & taking adequate measures to ensure timely delivery. Ensuring end to end execution of assignments including assessment of the requirements, developing strategies & ensuring smooth process flow. Initiate process improvements by identifying service delivery gaps, offer solutions… Show more  Leading a team of 20 members, with high level of interaction to achieve organization goals. Building & maintaining healthy business relations with clientele, keeping a regular track of their requirements & taking adequate measures to ensure timely delivery. Ensuring end to end execution of assignments including assessment of the requirements, developing strategies & ensuring smooth process flow. Initiate process improvements by identifying service delivery gaps, offer solutions and successfully implement ideas to enhance the organizations services. Planning recruitment activities for key clients of Ma Foi (HDPI, BACS, GE Money, Genpact, Dell, Berkadia Services, Mahindra Satyam BPO, 24/7, Apollo Health Street, Amazon, Google, Facebook, Thomson Reuters, ADP, Wells Fargo, BNY Mellon etc.). Successfully managed VMS and RPO projects for clients like HDPI, GE Money, Wells Fargo to name a few. Involved in Media planning and designing of ad contents for various clients Interacting with national clients for recruitment. Responsible for coordinating with onsite subsidiaries of Ma Foi (i.e.) assisting in Inter-center assignments. Carry out Business Development activities to add to existing client portfolio. Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. Mapping client’s requirements and coordinating in developing, implementing and transitioning processes in line with the guidelines specified by the client. Responsible for over all Campus recruitment lifecycle. Maintaining the Business Excellence Indicators for the ITeS Vertical in the Location thereby enabling the Quality Standards required for Efficient & Effective Process Control Mechanism of the Organization to adhere to the ISO and RBNQA Certification. Representing the Team in the Statutory, Quality and Internal Audits. Show less