Deputy General Manager Operations
Current• Reviewing and handling for the operational and varied other issues of all 23 profit centres as a team leader in consultation with top management• Upfront client and management handling for new business acquisition and vendor development• Strong business acumen & comprehensive experience in creating business development procedures• Workforce Management• Controls and Compliances related to operations and ensure there adherances through tie ups etc• Profit centres P&L understanding and review • A keen planner, strategist & implementer• Proven track record of having created and managing high performance teams for target achievement• Handled multiple tasks and assignments concurrently as a passion for excellence• Handling the legal and other finance related issues related to operations• Regular SWOT analysis for maximisation of category profits with minimisation of cost • Guiding the team for professionalism in Customer handling
