Manager - Cyber Security Governance
Wipro Technologies Ltd
Mumbai Area, India
(Seamless transition from e-Serve Ltd. – Citos Ltd. – Wipro Technologies Ltd)a. Manager –Enterprise Risk Management, June 2015 – Present.i) Compliance assessment, responsible for conducting ISMS audits for Wipro’s key growth accounts, identifying gaps, recommending corrective and preventive action to close the gaps. Scope of assessment includes Information Security, Data Privacy, Business Continuity and Client contract compliance with respect to regulatory/InfoSec requirements… Show more (Seamless transition from e-Serve Ltd. – Citos Ltd. – Wipro Technologies Ltd)a. Manager –Enterprise Risk Management, June 2015 – Present.i) Compliance assessment, responsible for conducting ISMS audits for Wipro’s key growth accounts, identifying gaps, recommending corrective and preventive action to close the gaps. Scope of assessment includes Information Security, Data Privacy, Business Continuity and Client contract compliance with respect to regulatory/InfoSec requirements. Below domains are covered as part of the audit.• Contractual compliance.• Network Security.• Endpoint Compliance.• Business Continuity Compliance.• Regulatory Compliance.• Data Protection.• Physical Security.• Working with the account team, enabling them in the closure of the findings identified in the assessment.• Performing mock audits before any external audits to ensure account’s readinessii) Handling IT deviation requests (e.g. firewall port enabling, request for a non-standard software installation).Here the business requirement and the risk to the organization is analyzed before approving/rejecting the request iii) .Reviewing MSA for the new engagements for InfoSec/Data Privacy clauses/risks.b Project Manager, Oct 2011 – June 2015. • Delivering services with focus on pre-defined SLAs thereby ensuring projects run in GREEN status.• Optimizing delivery cost by maintaining proper bulge/rookie, onsite/offshore ratio thereby maintaining operating margins for all the projects.• Was responsible for getting good CSAT rating for my projects.• Monthly status calls with the customers to identify their pain areas and working on remediating them.• Was responsible for client billing and project budget related activities.• Other responsibilities include controlling attrition rate, meeting resource aspirations etc.• Working on new opportunities ensuring all phases are completed on time and project kicks off as per the deadline set Show less