Deepak Chauhan Email & Phone Number

India

• Providing Tier 3 support for Integrated security solutions, Thermal security products & Automation products. • Review support tickets, and engage with integrators / VAR for remote troubleshooting.• Engage in remote troubleshooting for resolving issues related to NMS, VMS, Integrated systems, Applications & Automation products.• Analyze System, Application & Operating system Logs for debugging.• Proactively interact with Developer / Product manager / R &D team on a need basis for in-depth troubleshooting.• Provide software development support using SDKs• Managing key accounts for Project commissioning and Project Operation.

Bangalore Urban, Karnataka, India

• System Integration of IT/ NON – IT components in state level fiber optic network (KFON project).• Troubleshooting technical issues on the basis of Syslog files in Syslog server using SNMP , Telnet ,SSH protocols.• Provisioning & Guiding technical support to operation and maintenance field teams to rectify network operation alarms/ faults.• Preparation of technical documentation like SOPs , manuals , methodology for rectification etc.• Configuring & commissioning IT components in telecom network ( hardware and software)• Providing live remote troubleshooting and rectification using remote desktop connection , help desk software, NMS ( Using telnet , SNMP , SSH protocols) .• Worked in Network planning , firewalls and network security.• Worked as network administrator at NOC.• Handling various EMS/ NMS for IPMPLS routers , DWDM ,GPON , & GPON providing network operational data and SLA compliance.• Managing tickets and various alarms providing rectification and troubleshooting to meet SLA requirements.• Coordination with multiple stakeholders for project execution and commissioning of state level telecom project ( KFON).• Provide technical support to project execution & Operation and maintenance teams wherever required.• Managing SLA / KPIs for southern Kerala zone and ensuring network uptime should be more than 95% . • Key team member in IPMPLS Design , Fiber monitoring design, IT infrastructure design of Data center ( NOC) in state level fiber optic network ( KFON project).• Design of Gigabit Passive Optical Networks / Access network for 30,000+ end offices in KFON project.• Worked on LAN Technologies: VLAN, VTP , Inter Vlan routing, ISL, VPN, SATCOM,STP,RIP,EIGRP.• Worked on WAN Technologies: Frame Relay, IP MPLS,VPN,BGP,OSPF.• Identifying opportunities for improvement in Process, Technology and Development• Liaising , project coordination & management with customer and consortium partners / subcontractors / vendors ( written & verbal).

India

• Final Testing / ATE of Akash missile system• Analysis of RF link budget calculation.• Software Integration of electronic subsystem in Akash missile system.• System integration of various subsystems ( IT & NON IT) based in Akash missile project.• Installation & testing of coded command guidance system using battery radar in Akash missile system.• Subsystem level Installation and testing of GCC (Group control center) , 3D central acquisition radar , self propelled Launcher , FLR in akash missile system. • Installation & testing of various types of military radars used in Indian defense.• Liaising & project coordination with customer and consortium partners / subcontractors / vendors.

Delhi, India

• Worked in design and engineering of Thermal imaging and Image Intensifier based devices (Thermal weapon sights, Thermal monocular, Binoculars,.• Design and development of cooled thermal imaging devices used in border security and long range surveillance.• Worked in Production of electro – optic devices Thermal imaging based & Image intensifier tube based.• Testing of Electro optical devices ( Image intensifier based , Thermal imaging based , Day Optics) as per JSS – 55555 , MIL 810G .• Field trials and demonstration of electro optical devices.• Worked on image fusion technology to fuse the image of Thermal imager and CCD. • System integrator in Thermal Imaging & Night vision devices.

Delhi, India

• Digital Image Processing - Image Enhancement techniques in spatial domain using MATLAB• Watermarking Techniques – Based on Discrete cosine transform technique using MATLAB• Hydrophones - Worked with design team of hydrophones at DRDO SSPL.• Microcontrollers- Worked on embedded systems with Institute of Systems Studies & Analyses ( ISSA) at DRDO Metcalf house.• Digital circuit simulation – Digital circuit simulation on LT spice software.