Office operations - Oversee day to day functioning of office operations such as opening and closing hours protocols, allocation of tasks to the support team, smooth functioning of all office equipment and infrastructure - Lights, ACs, Internet, furniture, IT equipment, pantry services, Housekeeping services and general upkeep of office premises. Ensuring office readiness for executive meetings, interviews.  Office operations - Plan the deployment of resources for weekend operations for 24x7 support, ensure all IT infrastructure, logistics, F&B services, meeting & greeting, Housekeeping services are planned ahead of the weekend sessions to ensure smooth functioning of an office.  Vendor management Manage various facets of the business - Hotels & restaurants, Pest control AC, Carpentry, Stationery, F&B, corporate gifting, AV ( local and domestic travel & logistics).  Hospitality operations - Logistics & boarding /lodging - Partner with leading hotels & serviced apartment operators and work on pre-negotiated rate contracts for room nights for outstation faculty, coordination of airport transfers, Hosting important guests and visitors, overseas faculty.  Crisis and Emergencies - Ensure that you are always available in the event of Office crisis and emergencies such as fire, electrical breakdowns etc.  Maintaining approvals from concern authorities and Coordinating with finance and Accounts Team.

Managed client communications and data collection to increase office productivity.  Responded to inquiries and researched and resolved problems related to transactions handled by the department.  Maintained human resources record by recording new hires, transfers, terminations, changes in job classifications and merit increases.  Maintained a clean, orderly and welcoming reception area.  Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittal and memorandums for organizational support.  Managed office supplies, vendors, organization and upkeep.  Bill Passing –> Purchase Bills, Service Bill, Contractor's Bill, Stores Bills, packing Materials and other payment Invoices,  General Ledger & Vendor ledger Scrutiny on Monthly Basis

Supervised inventory and ensured that orders were placed immediately for items that were running low.  Provided prompt, courteous service to every individual who entered the showroom.  Boosted sales numbers with proactive account servicing and diligent relationship-building.  Organized company files and creating a support system to decrease workload and increase the productivity of account managers.  Addressed problems in a proactive and knowledgeable manner to maintain and enhance client satisfaction.  Developed and maintained long-term relationships with policyholders and small business entities.  Contacted customers as soon as issues arose to immediately find a resolution before the problems escalated.  Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.