Expert in Software Product Development and Management, Presales and Post-sales.Responsibilities:Product Head: ITIL V3 Service Manager, Everest IT Infrastructure Management & Automation Tool (FCAPS based NMS,EMS), Helpdesk, Service Desk, Support CRM, Project Management Tool/ Agile Process/ Task Management App.Key Responsibilities: Business Analysis/Strategy/Planning/Architecture/Roll Out/Pre-sales consultant/ Presales Support/ Postsales Consulting/Customer Management, Sometime Coding Key Modules.Promotion and Sales Strategy Planning for all the products under BU.Full Stack Developer:Python,Django,Redis,RabbitMQ,celeryAngular.js/JSPostgres/MySQL/SQL.Kubernetes/DockerHadoop,CloudEra CDH 5/HBASE/Hive/PIG/Map Reduce/SqoopPast Experience:Product Architecture, Software Design (Design Patterns), Software Development (Python, JAVA & Related Technologies), Technology Analysis & Management, Project Management & Delivery: Domain Expertise: IT Infrastructure Management : (USING SNMP / WMI/ TCP/ UDP/ SSH/ TELNET/ ICMP/HTTP):Network/Element Management (NMS/EMS): Performance , Fault (Availability), Event, Configuration Management,Netflow, Scrutinizer System Lifecycle Management & Automation: Inventory Management (IT/Non IT Asset),License Windows Patch Management, Software Deployment, Scripting Dell KACE - System Life Cycle ManagementITIL V3 Service Desk/ITSM: Product Development to support ITIL V3: Incident Management Problem Management Portfolio/Catalogue Management Request Fullfilment Change Management Project & Release Management Capacity & Performance SLA Management Access,KB,Supplier,Customer,PO Reporting etc.