Managed recruitment processes, employee relations, and training programs to enhance behavioral and competency development. Coordinated training schedules, supervised trainers, and quality assurance teams. Collaborated with department heads to assess needs, nominate candidates, schedule sessions, and gather feedback. Oversaw skill matrix training.

Addressed employee complaints related to canteen and pantry issues. Monitored food and hygiene daily, managed canteen staff, ensured safety measures, and provided protective gear. Oversaw meal preparation as per the menu and maintained 5S standards in the canteen area.