Deepak Joshi Email & Phone Number

Mumbai

NTT Global Networks, a division of NTT, is a leading provider of SD-WAN enterprise networking and virtualized IT services. It offers award-winning SD-WAN services through Virtualized Overlay Network and NTT Enterprise Services Cloud (ESC) platform, supported by strategically located Local Cloud Centers (LCCs) worldwide.• Designed and implemented Python-based automation tools to streamline network configuration (In-house ConfigMaker) for Cisco, Juniper, Alcatel, and SD-WAN devices, achieving a 98% reduction in manual tasks and errors.• Created a code upgrade tool for network and SD-WAN devices to automate firmware and software upgrades, including configuration backups, firmware transfers, upgrade processes, and validation.• Developed a Digital Twin tool for network management featuring real-time network topology representation, detailed routing paths, and device state monitoring, utilizing data from NMS, SNMP traps, and NetFlow.• Engineered an IP Address Management (IPAM) tool to optimize IP address allocation, integrate with DHCP and DNS servers, and maintain an accurate inventory of IP addresses and subnets, enhancing network reliability and performance.• Built an Impact Analysis tool to simulate network changes and predict their effects on live networks, including device failures and configuration adjustments.• Integrated automation scripts with web scraping and API interactions to enhance monitoring, alerting, and ticketing capabilities.• Developed the Auto AL (Access Link) tool for bandwidth management across circuits, ensuring QoS compliance based on policies and SLA requirements.• Created a Visio tool for generating network diagrams using Digital Twin data, with automated upload capabilities to SharePoint for easy reference.• Implemented a self-service portal for customers, allowing real-time status updates, configuration modifications, and request submissions based on user permissions.• Provided training and mentorship to junior developers.

Bengaluru Area, India

IPsoft is a global Managed Service Provider (MSP) specializing in applications and infrastructure management. As a CSI Engineer, I focused on Unix automation and the development of IPmon checks, which are monitoring tools designed to control resources and ensure optimal functionality according to defined requirements. I worked on developing and enhancing monitoring solutions for various databases (PostgreSQL, Oracle, MSSQL, MongoDB, MySQL), operating systems (Linux, Solaris, AIX, Ubuntu, CentOS, VMware), and network and storage devices (Cisco, IBM, NetApp) for real-time monitoring.

Worked on Open-Source VoIP telephony and IVR platforms such as Asterisk, GO AutoDial, Vici dial with a particular focus on SIP, PRI.

Noida, Uttar Pradesh, India

Worked on the Glassbeam product, a SaaS solution that provides a comprehensive 360° view of product analytics. Glassbeam offers an automated, highly visual platform that helps equipment manufacturers unlock the business value of operational data communicated back to their organizations via "call-home" capabilities. This product intelligence delivers a complete picture of customer status, configuration, and usage, leading to lower costs, higher revenue, and improved customer satisfaction. Glassbeam is hosted in fully secure, data center facilities.• Developed a patent-pending parsing engine known as SPL (Semiotic Parsing Language™) to efficiently parse complex data.• Engineered an extraction and load engine capable of processing terabytes of raw, unstructured data.• Contributed to the creation of a data warehouse that automatically builds from the parsed and loaded data.

Noida, Uttar Pradesh, India

As the leader of the MIS department, I managed a team of 2-3 members to generate various reports and information for top management, including monthly billing reports crucial for revenue generation. I developed tools for monitoring server health and automating various network operation tasks. I also worked on the product “Frenzo,” a mobile social networking and instant messaging service, where I developed a content moderation tool with features such as image filtering and natural language text filters.I created billing scripts for “Frenzo” via WAP payment gateways for multiple operators, including Airtel (India) and Zain (Kuwait). My responsibilities also included ETL (Extract, Transform, Load) design and maintenance for parsing large log files, setting up processes and systems to extract data from various disparate systems, transforming data into specified formats, and monitoring scheduled tasks and integration events.

Design and Development of Extended Security Agent (XSA) for ING Bank, UKLed the design and development of the Extended Security Agent (XSA) as part of the Information Risk Management System (SIMP) for ING Bank in the UK. The system reads incidents and events from a centralized database and generates alerts and alarms based on incident severity. Additionally, I worked with NetIQ Security Manager (SM) to filter these alerts and display them in a user interface, enabling administrators to take prompt action.

Navi Mumbai, Maharashtra, India

NetYantra was a VOIP-based telecommunications development company providing solutions to call centers, BPO units, enterprise telecommunication carriers, and service providers. My role focused on the research and development of products such as hosted IP-PBX and IP call center solutions.I worked on the development of NY-Genie, a web-based interface that offers a fully featured, business-class IP telephone system. NY-Genie enables customers to easily add, change, or expand customized PBX features with just a click. The unique GUI allows both system administrators and individual users to access their control panels 24/7 from any computer with an Internet connection.

Jodhpur, Rajasthan, India

Worked on the development of a Mail Server product, which included the following user-level features:• POP/IMAP/Web-based Mail: Provides multiple access options for users to manage their email.• Auto-Forward: Automatically forwards incoming emails to another address.• Auto Responders: Sends automated replies to incoming messages.• Vacation Response: Allows users to set up automated replies while they are out of the office.• Chat (Instant Messaging): Includes an integrated instant messaging feature for real-time communication.• Mail Filters: Enables users to create rules to manage incoming emails.

Jodhpur, Rajasthan, India

Developed an Intranet for Microwave Camouflage as part of the curriculum requirement for my M.C.A. during the 6th semester at Defence Laboratory, Jodhpur, under DRDO. This intranet website was designed for the Microwave Camouflage Group to provide members with various online capabilities. The website included the following features:• Add, View, and Delete:1. Project Details: Manage and update information related to various projects.2. Catalog of Electronic Devices: Maintain a database of electronic devices used within the group.3. Members: Manage member profiles and contact information.4. Notices: Publish and manage group notices and announcements.5. Assign Members to Projects: Allocate team members to specific projects.6. Uploading and Downloading Files: Facilitate the sharing of documents and files among group members.

Mca

B.Sc., Maths , Physics , Computer Science

Education record