Deepak Kumar Email & Phone Number

Mohali District, India

Sahibzada Ajit Singh Nagar District, Punjab, India

• Researched current trends to identify prospective customers and determine specific needs.
• Developed summaries to assess each client's participation level and determine targets for follow-up plans.
• Gave exciting presentations to prospects and leads in effort to build business opportunities.
• Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
• Monitoring payments of the client's and renewals.
• Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.

Chandigarh, India

• Monitor and organize all client invoices and perform all timely assessment for all payment issues.
• Administer all data for customer invoices and provide company metrics.
• Monitor and resolve all customer invoice data issues and coordinate with various vendors and manage all previous balance.
• Perform internal audit and prepare all invoices and determine quality improvement processes.
• Maintain and escalate issues to lead analyst if required.
• Handling the critical customers E.g. Siemens, HP, DHL, Daimler Mercedes-Benz & NBC etc.

Chandigarh, India, Mohali

• Are responsible for receiving, processing, and verifying invoices related to accounts payable.
• Maintained schedule of class assignments to meet deadlines.
• Also track purchase orders and process payments that come into the company's accounting department from suppliers or customers.
• Process outgoing payments in compliance with financial policies and procedures
• Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.

Chandigarh, India

• Developed strong customer relationships to encourage repeat business.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
• Educated customers on special pricing opportunities and company offerings.
• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.