Deepak Kumar Email & Phone Number

Mohali District, India

Sahibzada Ajit Singh Nagar District, Punjab, India

• Researched current trends to identify prospective customers and determine specific needs.• Developed summaries to assess each client's participation level and determine targets for follow-up plans.• Gave exciting presentations to prospects and leads in effort to build business opportunities.• Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.• Monitoring payments of the client's and renewals.• Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.• Retention of the negative clients.• Take initiatives to keep outstanding collection amount low and improvise continuously. Explore and implement new and effective Collection techniques• Increased company awareness by managing and improving SEO program.• Created and published news and promotional content to increase fan engagement and channel growth.• Generated ideas and innovated social media marketing strategies for different brands and platforms.• Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.• Set up and optimized company pages within each platform to increase visibility of company's social content.• Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.

Chandigarh, India

• Monitor and organize all client invoices and perform all timely assessment for all payment issues.• Administer all data for customer invoices and provide company metrics.• Monitor and resolve all customer invoice data issues and coordinate with various vendors and manage all previous balance.• Perform internal audit and prepare all invoices and determine quality improvement processes.• Maintain and escalate issues to lead analyst if required.• Handling the critical customers E.g. Siemens, HP, DHL, Daimler Mercedes-Benz & NBC etc.• Monitoring and providing time to time feedback for process improvement• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.• Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements.• Facilitate payment of invoices due by sending bill reminders and contacting clients.• Generate reports detailing accounts payable status.• Understand expense accounts and cost centers.• Global language expert of Invoices i.e. French, Japanese, Italian, Spanish, Korean, Chinese and more.

Chandigarh, India, Mohali

Are responsible for receiving, processing, and verifying invoices related to accounts payable.• Maintained schedule of class assignments to meet deadlines.• Also track purchase orders and process payments that come into the company's accounting department from suppliers or customers.• Process outgoing payments in compliance with financial policies and procedures• Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.• Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements• Facilitate payment of invoices due by sending bill reminders and contacting clients• Generate reports detailing accounts payable status• Understand expense accounts and cost centers• Understands compliance issues around accounts payable processes (City, County, sales state tax, and freight packing etc.)

Chandigarh, India

• Developed strong customer relationships to encourage repeat business.• Assisted customers with making payments or establishing payment plans to bring accounts current.• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.• Educated customers on special pricing opportunities and company offerings.• Escalated customer concerns, issues and requirements to supervisors for immediate rectification.• Set up and activated customer accounts.• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.