I am a Technical Support Engineer at Sci-Mach Industrial, with two years of experience working with Proton Products and AESA Cortaillod. My role involves ensuring the quality and performance of cables during manufacturing and testing processes. Key responsibilities include:Proton Products: Supporting the quality maintenance of cables during the manufacturing process through the implementation and management of advanced monitoring and measurement systems.AESA Cortaillod: Specializing in LAN cable testing solutions, including system commissioning and validation to meet technical and industry standards.Customer Training: Providing comprehensive training sessions for clients on the proper operation and maintenance of the systems, ensuring they achieve optimal performance.Technical Support: Delivering technical assistance and troubleshooting to resolve issues quickly, minimizing downtime and ensuring consistent quality control.After-Sales Service: Engaging with clients post-implementation to offer continued support, including system updates and performance optimizations.Collaboration: Working closely with cross-functional teams to meet client needs while staying up-to-date with industry developments.Through my work at Sci-Mach Industrial, I ensure that cable quality is maintained during production and that LAN cables are rigorously tested to meet performance standards.