Deepak Kumar Email & Phone Number

China

Dongguan

Dongguan, China

Managed operations for a B2B Quality Optimization Service company while reporting to CEO. Maximized gross margin success across four business units: Consulting, Apparel, Footwear, and Leather. Oversaw Quality Assurance, Quality Control, Process Optimization, and Product Development services. Led 250+ direct reports across 500+ plus factories and tanneries in 14 countries, representing 40+ plus EU and US brands, including two leading athletic brands. • Built a diverse team of consultants… Show more Managed operations for a B2B Quality Optimization Service company while reporting to CEO. Maximized gross margin success across four business units: Consulting, Apparel, Footwear, and Leather. Oversaw Quality Assurance, Quality Control, Process Optimization, and Product Development services. Led 250+ direct reports across 500+ plus factories and tanneries in 14 countries, representing 40+ plus EU and US brands, including two leading athletic brands. • Built a diverse team of consultants, developed processes, and supported sales to win process optimization projects; managed 10+, 100-day projects per year across Asia and EU factories, facilitating average productivity gains of 18%+.• Refined product development processes, customizing 40% of processes to address Client needs; secured yearly contracts to manage product development activities for key EU clients. • Drove Quality Assurance practices, improving operational performance from 2,508 defective units claimed per million in 2017 to 2,000 DPM in 2018.• Co-Developed a digital quality application through IT vendor collaboration to improve QA process compliance and operational productivity; early iterations of the application fostered a 22% increase in productivity.• Provided sales support and assisted the 6+ member global sales team throughout hunting and farming; identified sales opportunities and provided motivational leadership, helping the company to close new contracts. • Drove innovation initiatives to develop new services and address market needs; developed and launched a training and certification program for one of the leading sportswear brands, securing key industry relations. Show less

Dongguan, China

Drove global improvements to revenues, gross margin results, and client satisfaction. Led 200+ team members across 300+ plus factories in 12 countries to perform Quality assurance for 30+ EU and US brands, including one leading athletic brand.• Maximized staff productivity and internal efficiency, achieving a 215% increase in revenues over four years.• Reduced operational costs without compromising quality, achieving 26% gross margin expansion from 2013 to 2017.• Drove quality… Show more Drove global improvements to revenues, gross margin results, and client satisfaction. Led 200+ team members across 300+ plus factories in 12 countries to perform Quality assurance for 30+ EU and US brands, including one leading athletic brand.• Maximized staff productivity and internal efficiency, achieving a 215% increase in revenues over four years.• Reduced operational costs without compromising quality, achieving 26% gross margin expansion from 2013 to 2017.• Drove quality improvement and operational performance advancements, with only 2,508 defective units claimed per million in 2017, much lower than the company’s 5,444 DPM result in 2013. Show less

Dongguan, China

Supported the company’s global clientele through on-boarding, management, and satisfaction. Defined each client’s QA processes and procedures, ensuring consistent 99%+ compliance. Addressed and resolved claims through root cause analysis, corrective action plan implementation, and CAP closure.• Fostered and maintained productive professional relationships with the company’s 30+ global clients; increased customer loyalty, facilitating a 18% increase in annual revenues (CAGR).• Improved… Show more Supported the company’s global clientele through on-boarding, management, and satisfaction. Defined each client’s QA processes and procedures, ensuring consistent 99%+ compliance. Addressed and resolved claims through root cause analysis, corrective action plan implementation, and CAP closure.• Fostered and maintained productive professional relationships with the company’s 30+ global clients; increased customer loyalty, facilitating a 18% increase in annual revenues (CAGR).• Improved on-boarding processes, hired, trained, and built a high-performing six-member client support team.• Introduced key KPI’s to quantify performance, and client satisfaction; utilized KPI’s to identify and resolve service issues and inefficiencies, achieving a 27% boost in client satisfaction. Show less

Dhaka, Bangladesh

Spearhead product line expansion and portfolio optimization for the leading footwear retailer in Bangladesh while reporting to the Executive Director. Directed Product Development teams, overseeing forty-five team members. Collaborate with the company’s Advertising partner to attain New Market Segments, achieve Range Building, and execute successful product launch campaigns, helping the company exceed annual revenue targets.• Reduced Inventory from five months to three months by… Show more Spearhead product line expansion and portfolio optimization for the leading footwear retailer in Bangladesh while reporting to the Executive Director. Directed Product Development teams, overseeing forty-five team members. Collaborate with the company’s Advertising partner to attain New Market Segments, achieve Range Building, and execute successful product launch campaigns, helping the company exceed annual revenue targets.• Reduced Inventory from five months to three months by categorizing retail outlets, improving forecasting per stores, and segmenting products via a 40% reduction in SKU’s count. • Standardized product development processes and key components across 12 manufacturing locations, enabling improved product quality while increasing speed and productivity.• Developed 10+ highly-productive outsourcing vendors, reducing costs by 8% without lowering product quality. Show less

Sri Lanka And Bangladesh

Oversaw the product line, local sourcing, and quality management processes for a Japanese footwear fashion brand that operated in the Japanese and Dutch markets. Managed operations across two countries that served as the company’s critical manufacturing centers while reporting directly to the CEO.• Refined strategy, growing niche footwear and bags business segments from 20k units in 2005 to 250k units in 2007.• Oversaw product development, sourcing, and quality while leading a team of… Show more Oversaw the product line, local sourcing, and quality management processes for a Japanese footwear fashion brand that operated in the Japanese and Dutch markets. Managed operations across two countries that served as the company’s critical manufacturing centers while reporting directly to the CEO.• Refined strategy, growing niche footwear and bags business segments from 20k units in 2005 to 250k units in 2007.• Oversaw product development, sourcing, and quality while leading a team of ten; managed 80+ product lines, cutting supply costs by 22% through strategic sourcing without reducing product quality.• Set up sourcing offices at Colombo and Dhaka. Show less

Colombo, Sri Lanka

Colombo, Sri Lanka

Noida, India

Master Of Business Administration - Mba, International Growth, Strategic Decisions In Operations, Leading Global Company

Diploma In Footwear Design And Production Technology