Deepak Kumar Email & Phone Number

Bangaon Area, India

• User account management creation, deletion and assigning permission.
• Manage permissions among users.
• Java file deployment in SIT, LnP, LiveParallel and Production environment.
• Readiness of UAT, PROD and DR Storm boxes and Marklogic boxes
• Used MySQL query to provide data to clients and to find the data related issues if client was unable to get.
• Schedule the Job, Manage Job processing flow and Job Flow Status Notification through Control-M Tool.

Bangaon Area, India

• Worked as Change management consultant.
• Providing Production support for a Media &Entertainment Based Client.
• We remotely support applications for Studio Facilities Department.
• We use BMC Remedy tool to work on tickets created by the client, if required we need to coordinate with different inter-related teams (SAP, Wintel, EAI, Citrix and DBA).
• Troubleshooting the applications from offshore environment and providing resolution to the issues.
• Co-coordinating with Vendor and client in case of outages and providing resolutions.