Deepak Kumar Jha Email & Phone Number

Gurugram, HR, IN

Gurugram, Haryana, India

Deputy General Manager, SF Management Head (All Products)

Central India

East Zone (Bihar Jharkhand WB NESA)

# Motivating, Inspiring & bringing together a strong team spirit to achieve the desired targets.# Handling 27 nos. of ASM SVC & 4 CSM in East Zone # Managing >176 nos. of SVC partner network which is delivering customer SVC within 4 hrs all across# Maintaining the highest level of C-SAT in PAN India

Kolkata

# Worked AS Manager SVC in Kolkata/Siliguri/Patna & Ranchi / UPE# Handling 50nos. of Direct service operation team in Kolkata city during digitization phase-1, enhancing Productivity output of Service Engineers & maintaining High standard of on site DTH Installations.

Kolkata

working under Bright Point India Ltd: A leading telecommunications company, MNC engaged in networking projects and being the national business partner of NOKIA for service and sales# Handling the 17nos. of L2 Center (Nokia care) spread across West Bengal, Bihar, Orissa, Jharkhand & Sikkim states.# Handling Technical equipment's like Spectrum analyzer, GSM.

Kolkata, West Bengal, India

# Management and supervision of 4 nos. of authorized service center & DSC service operation in Kolkata. # Handling all the Service Excellence KPI and responsible for smooth running of the ASC. # Excellence Certificate received from HO as Best ASM of Kolkata Circle (East).