Deepak M. Email & Phone Number

Bengaluru, Karnataka, India

• Directed end-to-end testing for a diverse range of land-based casino games, with a primary focus on slot machines, ensuring seamless functionality and optimal user experience.• Led a team of Junior QA testers in developing and executing comprehensive test plans tailored specifically to the hardware-software integration of land-based casino systems, resulting in flawless product launches.• Crafted and executed test plans for land-based slot machines, ensuring thorough validation of game mechanics, hardware compliance, and seamless server communication to minimize post-launch issues.• Collaborated with hardware engineers and game developers, utilizing Jenkins for automated build creation and deployment of game software on physical machines, streamlining the development process.• Utilized SQL to retrieve and analyze game accounting data, ensuring accurate reporting and validation of key metrics such as payouts, game wins, and financial accuracy across different gaming systems.• Employed Linux to access servers and retrieve logs, facilitating in-depth investigation of server-side issues, game behavior, and hardware-software interaction defects, significantly improving system stability.• Prepared and presented detailed quality reports to senior management, focusing on risk mitigation, compliance, and quality enhancements, leading to more strategic decision-making.

Noida, Uttar Pradesh, India

• Led and mentored a QA team, streamlining workflows and improving efficiency by 30%.• Managed QA efforts for 50+ iGaming and land-based casino games, ensuring seamless functionality and high-quality releases.• Collaborated with development teams to resolve critical defects, reducing defect rates by 30%.• Enhanced testing processes, reducing cycle times by 15% while maintaining rigorous quality standards.• Led cross-browser testing efforts to ensure a consistent user experience across multiple platforms.

Noida, Uttar Pradesh, India

At Ingenuity Gaming Pvt. Ltd, I contribute to high-quality casino game projects with key responsibilities including:• Driving Efficiency: Enhanced testing processes by 20%, ensuring timely and high-quality game releases.• Automation Development: Created innovative test automation scripts, boosting test coverage by 25%.• API and Web Testing: Conducted comprehensive API testing with Postman and web automation using Selenium WebDriver.• Cross-Platform Validation: Ensured game compatibility across platforms with BrowserStack.• Collaboration: Streamlined development efficiency by 30% through Jenkins-GitHub integration.• Issue Management: Reduced critical bug turnaround time by 30% using JIRA and Bugzilla for effective issue tracking.My contributions have led to significant improvements in testing processes and client satisfaction, making me a key asset in ensuring the success of our gaming projects.

Noida, Uttar Pradesh, India

• Conducted testing activities for web-based applications in the E-commerce and other domains.• Developed and executed test scenarios and test cases using appropriate testing methodologies.• Reported and tracked defects using bug tracking tools, providing detailed information for effective resolution.• Conducted regression testing to validate bug fixes and ensure application stability.• Collaborated with tech leads and product managers to provide detailed reports on project progress.• Actively participated in training programs for new hires, contributing to their onboarding process.

Noida Area, India

• Analyzed project requirements and collaborated with stakeholders to gather necessary information.• Designed and developed comprehensive test cases and test scenarios, ensuring maximum coverage.• Executed tests and performed thorough analysis, identifying potential defects and areas for improvement.• Reported and tracked defects using bug tracking tools, providing detailed information for effective resolution.• Conducted regression testing to validate bug fixes and ensure application stability.• Collaborated closely with tech leads and product managers, delivering detailed reports on project progress.

Noida Area, India

As an IT Officer, my primary responsibilities included providing technical assistance and support to end-users, troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the smooth operation of IT infrastructure. I was responsible for responding to user inquiries, resolving technical problems promptly, and documenting support activities. Additionally, I worked closely with the IT team to maintain network and system security, perform regular system updates and backups, and assist in the implementation of IT projects.