Principle Software Developer

• Developed and Managed Operations support for Identity and Access Management (IAM) SailPoint, NetPoint, and Oracle LDAP infrastructure (comprised of 28 different environments), which included GM employees, suppliers, and dealers. • Ensured operations support for website infrastructure running the GM Dealer System portal website.• Developed scripts and web-based tools to monitor system health and deliver alerts ahead of any system-related issues. • Designed and supported Disaster Recovery systems, including annual certifications.• Conducted system maintenance such as patch updates, archiving, cleanup, OS upgrades, and security patches.• Applied advanced skills in Change Management, Incident Management, and Problem Management processes.

• Provided Operations support for environments Running Oracle OpenSSO, Oracle Access Management (OAM), NetPoint and LDAP Systems.• Developed various scripts to monitor health of the systems and environments.• Successfully held various roles (lead operations specialist, team leader, operations manager) where I continually strived to advance our technical platform, which supported various Key environments in General Motors.• Have mentor and trained many team members including out-sourced teams from other countries.

• Provided Hosting support for environments Running HP Sun systems.• As a systems administrator Supported various infrastructures runs on HP and Sun Cluster Servers and systems.• Provided Advanced System Administrator Support at the General Motors Data Centers.• Built and Supported web-based infrastructure for the General Motors.• Successfully held various roles (System Admin, Advanced System Admin, Team leader, Cluster engineer, Special Operations) where I continually strived to advance our technical platform, which supported various Key environments in General Motors.