Deepak Prasad Email & Phone Number

Noida Area, India

Gurgaon, India

• Responsible for all aspects of the project over the entire life (initiate, plan, execute, control, close).
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as.
• Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members.
• Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all.
• Manage execution of the tasks as defined in the project plan in order to achieve the project goals.
• Identify key project team members by defining roles and responsibilities to create a project organization structure in order to develop the communication plan.

Gurgaon, India

The Benefits Operations Manager (BOM), is accountable for managing operational performance for assigned client(s). This includes meeting and exceeding contractual performance standards and defined operational measures. The BOM is responsible for making sure that all ongoing work is delivered on-time and with quality to plan sponsors and plan participants..

Gurgaon, India

• Monitor status of the project deliverables & take appropriate corrective/preventive actions.
• Manage team capacity & productivity. Reassign work activities to meet deliverables as necessary.
• Create documentation, write standard operating procedures for new processes & to ensure that the SOP’s for ongoing processes are most updated.
• Resolve escalated issues for BOA’s, Customer Service & Process Associates.
• Identify/Implement new Process Improvement Opportunities.
• Execute issue resolution & ensure proper documentation & follow-up takes place.

Gurgaon, India

Gurgaon

Gurgaon, India

• Help Clients to understand the facts, which they then utilize to make informed business decisions.
• Conduct telephonic surveys to understand & quantify new market opportunities, Client satisfaction, industry trends, etc.
• Conduct open-ended discussions with industry leaders & experts to gather insights on the key industry trends.
• Research & analysis of new & existing markets, industries, competitors, Clients, new innovations, potential acquisitions, etc.
• Research & analysis of industries/markets across geographies catering to your individual requirements.

Gurgaon, India

• Make outbound calls to US Companies & gather information on the business & prepare a business report.
• Contact the top level management of the business such as CEO, President, Vice President, Secretary, Controller, etc. & collect information about the company.
• Research sources such as Google, Secretary of State, Online Directories, Business Licensing, Neighbors, etc. to collect accurate information on business.
• Prepare daily & monthly production reports for the team.
• Mentor/Train associates & help them indentify/manage client SLA (Severe Risk & Business Deterioration).

Master Of Business Administration - Mba

B.Com, Commerce

Commerce, Commerce

Activities and Societies: Sports, French, Business Studies