Deepak S Email & Phone Number

Bengaluru, Ka, In

India

Role: Renewal Representative Job Profile:Renewal management for Commvault Systems clients contracts Tools and Technologies used:Salesforce Lightning, Renewal Manager & Net Suite (Operations), Responsibilities:• Drive revenue with key strategic relationships with the Channel Partner and the customers. • Preparing renewal quotes and make Strategic outbound calls to current customers within established guidelines; prepare quarterly report for management to showcase the potential renewal in coming quarters & create a simple BI dashboard. • Interact with customers to explain quote prices/teams and answer queries to improve churn percentage.• Coordinate with Stack holder customer-facing teams to meet & exceed customer expectations & address customer issues like contract amendments, TBD quote or Back dated quote. • Over-achievement of quarterly retention goals through managing a group of customer accounts. • Preparing 90/120 days prior quotes as per SLA, leading & pursuing delinquent accounts and issuing renewal certificates to EU.• Manage account & contact information through the entire customer lifecycle process using SFDC. • Utilize Salesforce to complete the necessary steps to update support terms & track the status of renewal commitments.• Research & respond to Sales, support, and services team questions & requests by effectively using the CRM & accounting system; Provide ad hoc status and pipeline updates/reports as requested to management. Previous Experience

Bengaluru Area, India

Role: Analyst IIJob Profile:Involved in Allocation & Planning for Retail merchandise for women apparels and Beauty products. Also involved in floor Planning and season Planning Tools and Technologies used: JDA (Operations), MicroStrategy, Excel 2019Responsibilities:• Executed inventory allocation based on the location plans at both E-com and store level using tool-based software. • Coordinated with cross-functional teams & developed individual action plans for stores to meet business sales plans. • Prepared annual, quarterly & monthly demand forecasts, as member of the Demand Planning Group. • Participate in reporting web available inventory & fulfilling stocks through DC transfer. • Rendered suggestions on size scales based upon size selling analysis, maximized sales, and ensured complete in-stock position. • Prepared & reported weekly sales performance and ensured adjustments to sales plan, receipts and markdowns as needed. • Provided recommendations on changes to pre-season, in-season and post season assortments and inventory plans.

Bengaluru, Karnataka, India

Role: Subject matter expert in Supply chain planning.Job Profile: I was under Asia pacific region worked Parts planning & Inventory planning for PC Lenovo product for Japan region. Tools & Technologies used: P400, Xelus & Excel.Responsabilities:• Acted as the SPOC (Single Point of Contact) for Japan Lenovo; led the E2E country parts planning for IBM focused brands. • Forecasted demand (operational forecasts); analyzed historical trends of sales & demand drivers; conducted review of sales plans, finance budget updates and other demand drivers. • Order management & supply planning of Spare parts including replenishment & backorders. • Replenishing the weekly tracker for "Top 10 Critical part list" to avoid slippage of vital part. • Placed & ensured new orders within region & supported different Geographies when there is requirement. • Liaised with Global Team Members (US/EMEA/Japan) and delivered key inputs to improve serviceability by effectively reducing the demand supply mismatch• Generated weekly analysis and action plans by department, vendor, and location to identify sales opportunities. • Managed & maintained the ideal stocking level to meet the prerequisite & meet the unanticipated requirement of hubs. • Ensured maintenance of the PDT (Parts Delivery Time); prepared monthly MIS reports and improved the process.

Bangalore

Role: Senior Practitioner in Supply chain management.Job Profile: I was under Asia pacific region worked Parts planning & Inventory planning for PC Lenovo product for Japan region.Tools & Technologies used: P400, Servigistics & Excel.Responsabilities.Joined as Sr. Practitioner in 2015 as Japan region analyst in parts planning inventory management for LENOVO

Bengaluru, Karnataka, India

Role: Associate process operations analystJob Profile: l worked for NANCA I was under MCO team under sales & fulfillment domain, Invoicing & working group maintenance contracts operations the team deals with creating, renewal updating and deleting of service contracts.Tools and Technologies used: Salesforce.com, Oracle 11i, Install Base & Catalyst.Responsibility: • Led & maintained service contracts for assigned major enterprise accounts through EMC 2 contract processing system. • Engaged in quoting & NALA Core quoting and performed various scrub activities; participated in identifying the needs of the customer and updating the device configuration. • Liaised with Renewals Team for PO processing as per the customer entitlement & basic checks for booking (quarter end support). • Coached & trained newly joined employees in the team; provided support to the project mercury (along with four auditors) which outsourced to Accenture.

Mysore

Worked under the Charted Accountant to get the practical knowledge of Accounts. In the mean time I was preparing for MBA Entrance Exam and other competitive exam's which I had opted for.

Master Of Business Administration - Mba, Finance,, 2Nd

Activities and Societies: Management Fest. Volunteer for finance department Fest

Diploma, Human Resources Management And Services, 1St

Post Graduation Diploma in Human Resource Management

Bachelor'S Degree, Taxation, 1St

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