Deepak Sachdeva Email & Phone Number

Toronto, Canada & Dubai, Uae

In this role, I am spearheading global partnerships and expanding our impact across 150+ countries in fintech and telecom. I look forward to working with global partners to create impactful collaborations

Canada

Techfrolic specializes in delivering customized software development, product design, QA, and consultancy services to help businesses maximize their value. Offerings includes:• Web Development: Crafting innovative and user-friendly web solutions tailored to meet the unique needs of our clients.• Mobile Development: Building robust and scalable mobile applications for seamless user experiences across various platforms.• UI/UX Design: Creating visually appealing and intuitive interfaces that enhance user engagement and satisfaction.• DevOps Services: Implementing efficient DevOps practices to streamline development, deployment, and operations.• Robotics Process Automation: Leveraging cutting-edge automation technologies to optimize business processes & improve efficiency.• AI & ML: Harnessing the power of AI and ML to drive data-driven insights and intelligent automation.Strategic Advisor Responsibilities: Strategic Growth, Deal Closure & Project ProfitabilityKey Account Director Responsibilities: Account Management: Proactively managing key client accounts, serving as the primary point of contact, and building strong rapport. I am dedicated to understanding their unique requirements, aligning our services with their business objectives, and ensuring their ongoing satisfaction. Customer Retention: Implementing effective strategies and initiatives to enhance customer retention rates. By closely monitoring client satisfaction, addressing any concerns promptly, and consistently delivering exceptional service, I have successfully contributed to maintaining strong, long-lasting relationships with our valued clients. Annual Contract Renewals: Actively managing the renewal process of annual contracts, focusing on nurturing client relationships and demonstrating the value and ROI they receive from our services. Through effective communication, negotiation, and showcasing our track record of success, I have consistently achieved high contract renewal rates.

Canada

Wynk is a groundbreaking super app designed to provide a wide range of services on a unified platform. It offers an innovative and seamless experience by integrating transport, travel, and payments into a single, user-friendly application.Responsibilities: Product Design: Spearheaded the product design process, leveraging user-centered design principles and market research to create an intuitive and visually appealing interface. Collaborated with cross-functional teams to ensure a cohesive and delightful user experience. Conceptualization: Played a key role in the conceptualization of the Wynk super app, identifying market gaps and user needs. Translated these insights into a comprehensive vision and strategy, aligning the platform with customer expectations and industry trends. MVP & Strategic Fit: Led the development of the Minimum Viable Product (MVP), defining the core features and functionalities that aligned with the strategic goals of the business. Conducted user testing and feedback sessions to refine the product and ensure its strategic fit. GTM (Go-to-Market) Strategy: Developed and executed a robust go-to-market strategy, encompassing market segmentation, target audience identification, pricing, and positioning strategies. Collaborated with marketing and sales teams to create compelling campaigns and effectively promote the Wynk super app. Roadmap & Value Creation: Created a comprehensive product roadmap, outlining key milestones, feature enhancements, and future expansion plans. Continuously evaluated market trends, customer feedback, and competitive landscape to identify opportunities for value creation and innovation within the super app ecosystem.

Dubai, Uae

Mobility offers innovative and disruptive solutions and managed services in the digital space with a team of expert technologists focused at developing & integrating digital payment technologies & security solutions. These solutions enable financial institutions, public sector, retail, transport, and Digital Service Providers, deliver enhanced services enriching customer experiences at better speed & reduced cost.Responsibilities: Develop plans & strategies for developing business: Formulate comprehensive plans & strategies to drive business development, identifying growth opportunities, market trends, & customer needs. Execute strategic initiatives to expand the customer base, penetrate new markets & drive revenue growth. Manage sales teams, operations & resources to deliver profitable growth: Lead & oversee sales teams, ensuring effective coordination, performance & alignment with business objectives. Optimize operational processes & allocate resources to maximize efficiency and profitability. Define optimal sales force structure, hire, and develop sales staff: Evaluate sales force structure and optimize it to align with business goals and market demands. Recruit, onboard, and develop top-performing sales professionals, providing training, guidance, and support to drive their success. Manage key customer relationships: Foster and maintain strong relationships with key customers, serving as their primary point of contact. Understand their business requirements, provide exceptional customer service, and proactively identify opportunities to enhance customer satisfaction, retention, and growth. Participate in closing strategic opportunities, negotiations with partners, customers & vendors: Engage in strategic discussions, negotiations, and partnership opportunities to secure key accounts, strategic partnerships & vendor relationships. Collaborate with stakeholders to finalize contracts, agreements, and deals that align with the company's objectives.

United Arab Emirates

Oberthur (Now IDEMIA) is a renowned global leader in digital security solutions for the mobility space, spanning from smart cards to cutting-edge contactless payment technologies that are integrated into millions of smartphones.With a strong presence in the Payment, Telecommunications, and Identity markets, Oberthur offers end-to-end solutions in the fields of Smart Transactions, Mobile Financial Services, Machine-to-Machine, Digital Identity, and Transport & Access Control.Responsibilities:Managed and led overall Enterprise Sales for the Middle East & Africa region for Solutions BU.Built, maintained, and enhanced C-level relationships with existing and potential clients, fostering trust and partnership.Expanded the customer base by targeting banks, telecom companies, and financial institutions, actively seeking out new opportunities and forging strategic partnerships.Spearheaded solutions sales and business development efforts, aligning offerings with customer requirements & market trends.Specialized in mobile payments, mobile banking, and the payment industry, leveraging expertise to deliver tailored solutions to clients.Conducted large account mapping to identify key stakeholders, decision-makers & influencers within target organizations.Implemented effective sales processes and provided leadership to the sales team, driving performance & achieving revenue targets.Achievements:Recognized as the highest sales performer in 2014 and 2015, achieved by employing a combined approach of ecosystem development and beachhead deal making.Successfully developed ecosystems to create optimal conditions for business success, while identifying and creating value for the most innovative customers.Specialties:Solutions sales, business development, mobile payments, mobile banking, large account mapping, Key Account Retention, Annual Contract renewals, sales process management, team management.

Dubai, Uae

Utiba Mobility (acquired by AMDOCS) is a leading provider of integrated mobile financial services software solutions. The company specializes in offering a robust mobile financial services software platform that facilitates various mobile phone-based transactions, including electronic airtime distribution, retail mobile banking, domestic and international remittance, government benefit distribution, and utility payments.Responsibilities: Led a global team of Presales Consultants, Leads, and Managers, overseeing their activities and ensuring seamless collaboration. Managed the Global Bid Response process, driving the development of compelling proposals and solutions tailored to customer requirements. Conducted C-Level Solution presentations, effectively communicating the value proposition and benefits of Utiba Mobility's software platform to key decision-makers. Led bid negotiations, demonstrating strong negotiation skills and strategic thinking to secure favorable outcomes. Positioned strategic offers to maximize value and differentiate Utiba Mobility's offerings in the market.Key Achievements: Significantly expanded the customer base, doubling it within a three-year period, through effective sales strategies and targeted business development efforts. Successfully acquired key business clients in the Middle East and Africa, contributing to the company's growth and market presence. Managed global client retention and drove customer growth by delivering exceptional service and innovative solutions. Played a pivotal role in architecting key product initiatives, driving product innovation and enhancing the software platform's capabilities.Through my leadership, the global team achieved remarkable success in expanding the customer base, retaining, and growing key clients, and driving product innovation to meet market demands.

Dubai, United Arab Emirates

Comviva is a renowned global leader in mobile solutions, specializing in digital value-added services (VAS), mobile finance, and customer management solutions for telecom operators. Their offerings cater to both retail and corporate users.Responsibilities: Managed the end-to-end process of Request for Proposals (RFPs) and Request for Information (RFIs), ensuring timely and high-quality responses. Led technical solutioning efforts, collaborating with cross-functional teams to develop innovative and tailored solutions that meet customer requirements. Presented comprehensive technical-commercial offerings to clients, effectively communicating the value proposition and benefits of Comviva's solutions. Implemented a dynamic customization approach, adapting solutions to specific client needs and optimizing their effectiveness. Conducted price calls based on budget considerations, aligning pricing strategies with customer expectations and market dynamics. Positioned strategic offers to differentiate Comviva's solutions in the market, leveraging insights and market trends. Collaborated with the sales team to plan key initiatives and drive business growth. Worked closely with the product development team, providing inputs and insights to develop sustainable and commercially viable products. Liaised with the marketing team to undertake demand-generating activities, aligning sales efforts with marketing campaigns and initiatives.Through my responsibilities, I successfully managed RFPs/RFIs, developed technical solutions, presented compelling offerings, implemented dynamic customization approaches, and collaborated with various teams to drive sustainable product development and demand generation.

New Delhi, Delhi, India

At LogicaCMG, I played a crucial role in providing application management, application development, product engineering, business process outsourcing (BPO), and shared services to global clients from India. The company specialized in messaging and charging systems that enabled popular services such as Short Message Service (SMS), Multimedia Messaging Service (MMS), mobile internet browsing, mobile broadband, and voicemail.Responsibilities: Responded to Request for Proposals (RFPs) and Request for Information (RFIs), ensuring timely and comprehensive responses that showcased LogicaCMG's capabilities and expertise. Took ownership of solution design, collaborating with cross-functional teams to develop innovative and customized solutions tailored to meet client requirements. Finalized the Scope of Work (SOW) with clients, ensuring clarity and alignment on project objectives, deliverables, and timelines. Acted as a liaison between the project management and delivery teams, ensuring effective communication and coordination throughout the project lifecycle. Designed and presented comprehensive solution proposals to clients, showcasing the technical aspects, benefits, and value proposition of LogicaCMG's offerings. Prepared techno-commercial offers that balanced technical excellence with commercial viability, addressing client needs and market dynamics. Conducted technical presentations, effectively communicating the technical features, advantages, and implementation strategies to clients.Throughout my tenure at LogicaCMG, I successfully responded to RFPs/RFIs, owned solution design, finalized project scopes, collaborated with project teams, prepared comprehensive proposals, and delivered technical presentations to clients

Nortel Networks was a globally renowned telecom equipment manufacturer, known for its expertise in setting up large-scale telecom networks. In India, the company played a pivotal role in establishing telecom networks for prominent companies such as Reliance, Bharti, and GAIL.Responsibilities: Assisted the sales teams in managing key accounts, providing support in various aspects of the sales process. Played a crucial role in preparing techno-commercial responses to bids, ensuring comprehensive and compelling proposals that aligned with client requirements. Captured the Scope of Work (SOW) through effective collaboration with cross-functional teams, ensuring a clear understanding of project objectives, deliverables, and timelines.Throughout my tenure at Nortel Networks, I actively contributed to sales efforts by assisting key accounts, developing techno-commercial responses, and capturing the Scope of Work for projects.

Bachelor Of Engineering - Be, Telecommunications Engineering

B.E., Telecommunications