Deepak Sharma Email & Phone Number

Mumbai, MH, IN

Mumbai

Mumbai Metropolitan Region

Work with management on PAN India Air / Train and Road (surface) connections to establish long and short term business plans, objectives, and goals for departments. Centrally monitoring of PAN India Hub activities related to load connectivity, SOP following, Performance, etc. PAN India Daily and weekly performance and issue discussion with Hub and Gateway.

Mumbai Metropolitan Region

Processing of pickup and delivery receipts within and out of Germany.Updating of SOP and team updates for any Guidelines or SOP changes.Handling of multiple terminals for any issues related to pick up or delivery.Preparation of team roster for shifts and team attendances.Assigning and reassigning of jobs with in team.Ensuring of jobs process within.

Amman, Jordan

Manpower planning, recruiting new candidate & retaining current employees.Conducting induction for new arrivals.Rectifying and implementing of new process for process improvement.Preparation of new process documents.HR documentation, Joining formalities, offer letter, appointment letter, confirmation letter and internal job positing process.Leave and.

Muscat, Masqaţ, Oman

Manpower planning, recruiting new candidate & retaining current employees.Taking care of HR documentation, Joining formalities, offer letter, appointment letter, confirmation letter and internal job positing process.Leave and attendance management.Employee care – Grievance handling, counseling & disciplinary proceedings.Follow up with concerned dept.

Mumbai Metropolitan Region

User entitlement functions for Citigroup users across the globe.Liaison with Support teams to understand the working of the applications so as to resolve queries raised by the Users. Migration of new activities to TCS.Coordination of team members across various shifts to ensure completion of requests and 100% customer service.Process request received.