Deepak S P Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

● Product Strategy & Roadmap Development: Led the development of product strategies, aligning with market trends and achieving a 30% increase in sales by effectively prioritizing high-impact features.● Cross-functional Leadership: Directed a diverse team of 85 across engineering, design, marketing, and sales, ensuring seamless collaboration that drove a 35-40% boost in user engagement and automation.● Integration Project Management: Managed complex DMS integration projects, ensuring flawless synergy with OEMs and vendors, resulting in high customer satisfaction.● AI Innovation: Pioneered Generative AI initiatives, improving digital marketing SaaS user engagement by 35-40%, and received the Best AI Project Award for implementing LLMs.● Requirements & Release Management: Orchestrated feature rollouts, beta testing, and release cycles, achieving three successful project completions with high customer acclaim.● Technical Expertise: Delivered cost-efficient, scalable solutions, enhancing product performance, customer satisfaction, and achieving a 30% increase in project delivery efficiency.● Continuous Enhancement: Leveraged customer feedback to refine product direction, resulting in continuous feature improvements and higher user retention.● Business Development: Identified growth opportunities and drove business partnerships, contributing to a 30% rise in revenue and expanding market presence.

Bengaluru, Karnataka, India

● Collaborated with OEMs & Vendors: Led integration projects for major OEMs, coordinating with product and engineering teams to deliver seamless connectivity, resulting in a key partnership and DMS certification.● Vendor Coordination: Enhanced OpenAPI integration with over 250 vendors, boosting analytics capabilities across dealerships and improving overall operational efficiency.● Feature Definition & User Journeys: Defined and oversaw feature requirements for DMS integrations, optimizing user journeys and streamlining complex workflows, leading to a 20% increase in team productivity.● Issue Resolution: Resolved complex escalations and case trends, leading cross-team collaborations that resulted in improved product performance and an 18% reduction in issue resolution time.● Risk Mitigation: Anticipated and mitigated implementation risks, providing strategic solutions that prevented downtime and improved deployment success by 25%.● Automation & Cost Savings: Automated manual processes for deployment and monitoring, cutting operational costs and reducing deployment time by 30%.● Revenue Growth & Product Expansion: Developed a third-party app integration tool that became a primary offering at Tekion, significantly increasing productivity and generating additional revenue streams.

Bengaluru, Karnataka, India

● Enhanced Customer Satisfaction: Delivered seamless web support and management, increasing customer satisfaction by resolving client needs swiftly and fostering long-term relationships.● Innovative Solutions: Developed and implemented innovative solutions that improved user experience, leading to higher client retention and driving repeat business.● Business Growth: Prioritized customer management strategies, resulting in improved client engagement and contributing to overall business growth and revenue expansion.

Bengaluru, Karnataka, India

● Optimized Customer Support: Prioritized web support and customer management, leading to faster issue resolution and improved client satisfaction, driving long-term customer loyalty.● Innovative Solutions for Seamless Experience: Implemented cutting-edge solutions to enhance user experiences, reducing friction in customer interactions and increasing overall satisfaction.● Knowledge Sharing for Client Success: Facilitated knowledge sharing across teams, empowering clients with insights and resources, boosting their success and strengthening business relationships.

Postgraduate Degree, Product Management

Bachelor Of Engineering - Be

Personal Finance Management, Personal Finance Management