"Innovation distinguishes between a leader and a follower." – Steve JobsInnovation isn't just about technology—it's about creating solutions that make a lasting impact.From the early days of my career, I’ve always been driven by the desire to create meaningful change. With over 9 years of experience in Digital Transformation and Dealer Management Systems (DMS), I have had the opportunity to work with some of the most forward-thinking teams at Infosys and Tekion. These experiences shaped my ability to navigate complex challenges, deliver innovative solutions, and most importantly, lead with purpose.As a Product Owner, I’ve worked at the intersection of technology and business, where understanding customer needs, streamlining processes, and fostering collaboration have been key to my success. My journey in Dealer Management System has allowed me to contribute to transforming how organisations manage their operations and interact with their customers, helping them stay competitive in an ever-evolving digital landscape.What drives me? It’s the belief that technology can not only solve problems but also create opportunities for sustainable growth. Whether I’m leading cross-functional teams, working with stakeholders, or mentoring colleagues, I aim to inspire those around me to think beyond the immediate and strive for long-term value.Along the way, I've learnt that success in digital transformation is not just about having the right tools—it's about the people. Building strong relationships, fostering trust, and empowering teams to embrace change have been central to my leadership style.Outside of work, I’m passionate about continuous learning and staying on top of the latest trends in technology and sustainability. When I’m not driving product innovation, you can find me exploring new ways to integrate sustainability into business practices or mentoring upcoming professionals in the tech industry.I’m always open to connecting with like-minded professionals and exploring opportunities where we can collaborate and drive meaningful impact together. Write me at deepakshetru10@gmail.com!
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ManagerCapgeminiBengaluru, Ka, In
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Senior ConsultantInfosys Feb 2023 - PresentBengaluru, Karnataka, India● Product Strategy & Roadmap Development: Led the development of product strategies, aligning with market trends and achieving a 30% increase in sales by effectively prioritizing high-impact features.● Cross-functional Leadership: Directed a diverse team of 85 across engineering, design, marketing, and sales, ensuring seamless collaboration that drove a 35-40% boost in user engagement and automation.● Integration Project Management: Managed complex DMS integration projects, ensuring flawless synergy with OEMs and vendors, resulting in high customer satisfaction.● AI Innovation: Pioneered Generative AI initiatives, improving digital marketing SaaS user engagement by 35-40%, and received the Best AI Project Award for implementing LLMs.● Requirements & Release Management: Orchestrated feature rollouts, beta testing, and release cycles, achieving three successful project completions with high customer acclaim.● Technical Expertise: Delivered cost-efficient, scalable solutions, enhancing product performance, customer satisfaction, and achieving a 30% increase in project delivery efficiency.● Continuous Enhancement: Leveraged customer feedback to refine product direction, resulting in continuous feature improvements and higher user retention.● Business Development: Identified growth opportunities and drove business partnerships, contributing to a 30% rise in revenue and expanding market presence. -
Senior Application EngineerTekion Corp Dec 2018 - Oct 2022Bengaluru, Karnataka, India● Collaborated with OEMs & Vendors: Led integration projects for major OEMs, coordinating with product and engineering teams to deliver seamless connectivity, resulting in a key partnership and DMS certification.● Vendor Coordination: Enhanced OpenAPI integration with over 250 vendors, boosting analytics capabilities across dealerships and improving overall operational efficiency.● Feature Definition & User Journeys: Defined and oversaw feature requirements for DMS integrations, optimizing user journeys and streamlining complex workflows, leading to a 20% increase in team productivity.● Issue Resolution: Resolved complex escalations and case trends, leading cross-team collaborations that resulted in improved product performance and an 18% reduction in issue resolution time.● Risk Mitigation: Anticipated and mitigated implementation risks, providing strategic solutions that prevented downtime and improved deployment success by 25%.● Automation & Cost Savings: Automated manual processes for deployment and monitoring, cutting operational costs and reducing deployment time by 30%.● Revenue Growth & Product Expansion: Developed a third-party app integration tool that became a primary offering at Tekion, significantly increasing productivity and generating additional revenue streams. -
Senior Associate EngineerHarman India Aug 2017 - Jul 2018Bengaluru, Karnataka, India● Enhanced Customer Satisfaction: Delivered seamless web support and management, increasing customer satisfaction by resolving client needs swiftly and fostering long-term relationships.● Innovative Solutions: Developed and implemented innovative solutions that improved user experience, leading to higher client retention and driving repeat business.● Business Growth: Prioritized customer management strategies, resulting in improved client engagement and contributing to overall business growth and revenue expansion. -
Technical Services SpecialistHgs - Hinduja Global Solutions Oct 2015 - Jan 2017Bengaluru, Karnataka, India● Optimized Customer Support: Prioritized web support and customer management, leading to faster issue resolution and improved client satisfaction, driving long-term customer loyalty.● Innovative Solutions for Seamless Experience: Implemented cutting-edge solutions to enhance user experiences, reducing friction in customer interactions and increasing overall satisfaction.● Knowledge Sharing for Client Success: Facilitated knowledge sharing across teams, empowering clients with insights and resources, boosting their success and strengthening business relationships.
Deepak S P Education Details
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Product Management -
Bachelor Of Engineering - Be
Frequently Asked Questions about Deepak S P
What company does Deepak S P work for?
Deepak S P works for Capgemini
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Deepak S P's current role is Manager.
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Deepak S P attended Duke University, Visvesvaraya Technological University, 1% Club.
Who are Deepak S P's colleagues?
Deepak S P's colleagues are Soumik Das, Rajasekhar Reddy Pubbagiri, Ankita Dubey Zarkariya, Mrinal Pradhan, Rutuja Ambi, Hani Sree, Ambica Jha.
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Deepak P S
Assistant Manager / Art Direction Design & Video Production At Deloitte Canada Vse EdcHyderabad
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