Deepak Singh Email & Phone Number

Delhi, India

Okhla Phase 3

#Ensuring all Policies and Procedures are adhered to at all times#Reporting daily to Supervisor with all daily reports as per procedures#Protect premises, property, and information#All Health, Safety, and Environment instructions are to be adhered to at all times#Operating and monitoring security systems#Write appropriate reports as required

Budh Vihar

ResponsibilityHandle daily technical support activities on desktops & laptops, networking and server log monitoring.• Diagnose and resolve hardware and software issues for desktops, laptops, peripherals, and mobile devices.• Provide technical support to users via phone, email, and in-person.• Install, configure, and maintain software applications.• Perform routine maintenance tasks such as system backups, updates, and security patching.• Document technical issues and solutions for future reference.• Contribute to the development and improvement of support processes and procedures.• Remain up-to-date on the latest technology trends and best practices.• Participate in training and development opportunities.Managing and Tracking Tickets/Calls• Manage user accounts, permissions, and accessrights in accordance with company policies

Delhi, India

📷 **CCTV Monitoring and Operation:**- **Live Monitoring:** Keep a vigilant eye on live video feeds from various CCTV cameras, observing activities and events in real-time.- **Alert Response:** Promptly identify and respond to any suspicious or unusual activities, incidents, or breaches by alerting relevant authorities or security personnel.- **Emergency Situations:** In case of emergencies such as alarms or incidents, take immediate action, including notifying emergency services and coordinating with security teams on the ground.🔧 **System Management:**- **Camera Control:** Operate PTZ (Pan-Tilt-Zoom) cameras to focus on specific areas of interest, providing detailed visuals for better analysis.- **Recording Management:** Monitor and manage recording systems, ensuring that video footage is being recorded properly and stored securely.- **Playback and Retrieval:** Retrieve and review archived footage when necessary for investigations or incident analysis.🔍 **Incident Reporting:**- **Detailed Logs:** Maintain accurate records of incidents, observations, and actions taken during your shift in incident logbooks or electronic systems.- **Documentation:** Prepare incident reports with clear and concise descriptions of events, timestamps, and actions taken for future reference.🛠️ **Maintenance and Troubleshooting:**- **Basic Maintenance:** Conduct routine checks on the functionality of cameras, monitors, recording equipment, and other related devices.- **Troubleshooting:** Identify and report technical issues, such as camera malfunctions or system errors, to the appropriate teams for timely resolution.🕐 **Shift Handover:**- **Detailed Reporting:** During shift changes, provide detailed updates to incoming CCTV operators regarding ongoing incidents, observations, and any ongoing investigations.- **Smooth Transition:** Ensure a seamless transition of responsibilities to maintain continuous surveillance coverage.

Delhi, India

1. As a support Engineer** at Bharat Petroleum Corporation Ltd(clint site), I was entrusted with the responsibility of designing, implementing, and maintaining the CCTV surveillance systems across various facilities. I collaborated closely with stakeholders to understand their security requirements and designed camera placements, angles, and coverage areas to maximize surveillance effectiveness. Installed, configured, and maintained desktops, laptops, printers, and software applications, enabling smooth operations for employees2. Hardware and Software Installation:** Install, configure, and update computer hardware components, peripherals, and software applications. This includes setting up new computers, printers, scanners, and ensuring that the necessary drivers and software are correctly installed.3. Remote Support:** Provide remote assistance to users who are not physically present, troubleshooting issues via phone, email, or remote desktop tools.4. Troubleshooting:** Diagnose and resolve technical issues related to operating systems, hardware malfunctions, network connectivity, and software glitches.5. Data Backup and Recovery:** Ensure that data is regularly backed up and assist users in recovering lost or corrupted data when necessary.6. Hardware Repairs:** Handle basic hardware repairs and replacements, such as replacing faulty components like hard drives, memory modules, or cables.7. Site Visits: Conduct site visits to assess security needs, plan installations, and evaluate the performance of existing systems.8. Physically install and mount cameras, lenses, DVRs/NVRs (Digital Video Recorders/Network Video Recorders), monitors, and other related equipment at designated locations. Ensure proper wiring and connections for optimal performance.9. Configure IP cameras, network switches, routers, and related network components to establish connectivity and remote access to the CCTV system.

Uttam Nagar

"Passionately educating students in fundamental computer skills, empowering them with essential knowledge in software navigation, basic programming, and digital tools. Committed to fostering a strong technological foundation for all learners."

Bachelor'S Degree, Art/Art Studies, General, A

Intermediate, Art/Art Studies, General