o Managing the entire Technology system of the hotel.o Allocating the IT Budget requirements and finalizing on the IT equipment’s to be purchased.o Finalizing the procurement of IT hardware and software to be purchased.o Finalizing the issuance of equipment’s and creating distribution lists.o Performing daily backups.o Identifying POS Locations at the Hotel outlets to suit the outlet aesthetics.o Ordering Application and scheduling installations. Liaising with different vendorso Installation and Configuration of software applications. Server and User PC installations.o Scheduling installation and user training sessions.o Interface testing between different applications. Checking posting strings and managing interfaces after hotel go-live.o Installing interfaces and testing connections with other 3rd party applications. o Testing interface scripts and user rights as per the standard templates.o Moving users from stand-alone machines to domain environment and ensuring their data backups.o Designing Network Diagrams for Wired and Wi-Fi points and areas.o Designing Landing page for guest internet – wired and Wi-Fi.o Deciding and giving rights to users for different applications.o Creating and maintaining a proper domain environment and to ensure proper functioning of the same.o Maintaining Menu items for all the outlets in the hotel.o Providing proper resources for User Trainings.o Maintaining a record of all the application contracts and software licenseso Configuring and designing digital signage for lobby and banquet spaces. o Deciding hotel IT policies and procedures.o Managing networks and PABX operations. o Setting up new Email accounts and Identity Manager Accounts for the team members.o Managing Hotel Active Directory and DHCP servers for hotel PCs and laptops to get direct internet and LAN access.o Installing Hotel Active Directories for Users and Computers. Defining group policies and department shared drives a

o Handling various software used at the hotel like Opera, Infrasys, WinHMS, SUN Systems, Epersona, etc.o Conversion of existing hotel Property Management Systems to Brand standard system (Opera).o De-flagging the existing brand systems and setting up the new systems as per guidelines from Brand regional offices.o Setting up new Email accounts and Identity Manager Accounts for the team members.o Managing Hotel Active Directory and DHCP servers for hotel PCs and laptops to get direct internet and LAN access.o Installing Hotel Active Directories for Users and Computers. Defining group policies and department shared drives and folders. Assigning rights and defining access levels for users and departments. o Opera user A/C setup, Creation, permission and reports configuration.o Infrasys - configuration of terminal and restore to normal operation mode from windows mode.o Infrasys Id and menu item creation.o Sun Application Configuration for client Machine.o Sun user A/C setup, Creation and troubleshooting.o SCM A/C creation, Approvals matrix setup, PR raising & submitting process.o Providing Level one Hardware support for the Desktop and Diagnosing the Problem and getting the same resolved as per Severity Assigned to it.o Configuration of Network switches – as a hotel cyber safety and security mechanism. Setting up Operator and manager passwords and defining VLANs for network switches.o Ghost Imaging desktops and laptops.o Handling and Managing various application installers at site and remotely. o Installation of Antivirus servers and linking up with different client machine. Defining antivirus update policies Internet Site policies and setting the auto-download for client machines on LAN and remote.o Installation and Configuration of software applications. Server and User PC installations.o Hotel going live support and handling operations after. o Handling guest and user calls for any IT related assistance.o Configuring Private ne

o Being a part of the pre-opening, live cover and interface team.o Setting up server room for the property.o Building up of PMS (ONQ) for the property.o Server RAID configurations.o Installing and configuring property servers.o Installing and configuring Desktops and Laptops as per the property standards – using Norton Ghost.o Installing and configuring different applications like: SUN, Check SCM, Delphi, Infrasys, FCS and Onity.o Setting up and maintaining Cisco telephone exchange server for the property.o Assigning the extension no. to the admin telephone lines.o Ensure Backup of all the servers and users on Daily, Monthly, Quarterly and Yearly Basis.o Providing support for all the applications.o Setting up offices at different locations as the property to be in a pre-opening stage.o Maintaining and applications and software.o Maintaining all hardware installed at the site.o Creating and maintaining a SOX compliant environment in the hotel.o Taking care for IT SOX compliance and being the compliance champion for the hotel SOX compliance requirements