Deepak Singh Email & Phone Number

Bentonville, AR, US

• Directed and coordinated the timely delivery of all project-related documents and deliverables, achieving a 100% adherence to SLAs (Service Level Agreements) and exceeding client satisfaction benchmarks.
• Implemented agile project management methodologies and effective communication strategies, resulting in a 30% reduction in project turnaround times.
• Leveraged cross-functional collaboration and process optimization to enhance documentation workflows, driving a 25% increase in operational efficiency and ensuring consistent delivery of high- quality deliverables.

• As part of the MSBA, engaged with senior leadership and advanced analytics team at a leading 2.8bn market cap door manufacturing firm to do AI analytics to increase business users.
• Developed a Generative AI powered solution, potentially achieving a 150% improvement in the sales team's efficiency in analyzing POS data and identifying market trends.
• Collaborated with cross-functional teams to gather and document business requirements, ensuring alignment with organizational goals and objectives.
• Contributed to the innovation of a Generative AI solution that streamlined Snowflake, Azure AI, Open AI, LangChain and Streamlit, effectively replacing complex PowerBI dashboards and potentially increasing end-user.
• Engineered advanced features for identifying trends in sales, product performance, and demographics, integrating predictive analytics to aid in strategic decision-making, and potentially generating over 2000 daily.
• Played a key role in the solution’s technical development, focusing on prompt engineering, model fine-tuning and user interface design, potentially contributing to the chatbot achieving a User Satisfaction Score (USS).

India

• Optimized SAP ERP workflows by 35% using SQL for data extraction, Python for automation, and Tableau for real-time insights, reducing system downtime by 35% and boosting operational efficiency.
• Enhanced data processing efficiency by 22% through performance testing with Micro Focus LoadRunner and Dynatrace, leading to $200,000 in annual cost savings and improved system performance.
• Led cross-functional teams in aligning SAP testing strategies with business objectives, resulting in a 30% increase in project delivery speed and $150,000 in cost savings, while managing tasks efficiently using Jira.
• Streamlined project documentation and collaboration using Confluence and SharePoint, ensuring precise communication and alignment across teams, which contributed to a 18% increase in project efficiency.
• Utilized ServiceNow for effective incident management and tracking, which reduced response times by 28% and improved overall system reliability.
• Implemented Agile methodologies, improving team collaboration and adaptability, which led to faster delivery times and enhanced project outcomes.

India

• Designed and implemented tailored lesson plans in Math and Science to meet the unique learning needs of underprivileged children, ensuring they grasp fundamental concepts effectively.
• Employed creative and resourceful teaching methods, including hands-on activities and real-life examples, to make Math and Science relatable and accessible to students with limited educational resources.
• Organized community-based science fairs and math workshops, fostering a love for learning and encouraging participation among children from marginalized backgrounds.

India

• Leveraged Pivot Tables, VLOOKUP, and Conditional Formatting in Excel to analyze large datasets on water supply and sewage management, uncovering key trends that optimized resource allocation and improved project.
• Developed and automated dashboards using Excel, enabling real-time monitoring of water distribution systems and project performance, which improved decision-making processes by 33%.
• Conducted cost-benefit analysis on proposed water management solutions, providing data-driven recommendations that contributed to a 18% reduction in operational costs.

Masters In Business Analytics

Btech - Bachelor Of Technology, Civil Engineering

Activities and Societies: NGO(Helphen India), Club(VIT Dramatics Club)