• Directed and coordinated the timely delivery of all project-related documents and deliverables, achieving a 100% adherence to SLAs (Service Level Agreements) and exceeding client satisfaction benchmarks.• Implemented agile project management methodologies and effective communication strategies, resulting in a 30% reduction in project turnaround times.• Leveraged cross-functional collaboration and process optimization to enhance documentation workflows, driving a 25% increase in operational efficiency and ensuring consistent delivery of high- quality deliverables.

As part of the MSBA, engaged with senior leadership and advanced analytics team at a leading 2.8bn market cap door manufacturing firm to do AI analytics to increase business users.• Developed a Generative AI powered solution, potentially achieving a 150% improvement in the sales team's efficiency in analyzing POS data and identifying market trends.• Collaborated with cross-functional teams to gather and document business requirements, ensuring alignment with organizational goals and objectives.• Contributed to the innovation of a Generative AI solution that streamlined Snowflake, Azure AI, Open AI, LangChain and Streamlit, effectively replacing complex PowerBI dashboards and potentially increasing end-user engagement by 50% through improved data accessibility.• Engineered advanced features for identifying trends in sales, product performance, and demographics, integrating predictive analytics to aid in strategic decision-making, and potentially generating over 2000 daily responses.• Played a key role in the solution’s technical development, focusing on prompt engineering, model fine-tuning and user interface design, potentially contributing to the chatbot achieving a User Satisfaction Score (USS) of 7/10.• Focused on user experience, creating an intuitive interface, and conducted training sessions for the sales team to ensure smooth adoption and maximized utility.• Established and monitored key performance metrics to compare usage against previous tools, resulting in enhanced productivity and user engagement.

• Optimized SAP ERP workflows by 35% using SQL for data extraction, Python for automation, and Tableau for real-time insights, reducing system downtime by 35% and boosting operational efficiency.• Enhanced data processing efficiency by 22% through performance testing with Micro Focus LoadRunner and Dynatrace, leading to $200,000 in annual cost savings and improved system performance.• Led cross-functional teams in aligning SAP testing strategies with business objectives, resulting in a 30% increase in project delivery speed and $150,000 in cost savings, while managing tasks efficiently using Jira.• Streamlined project documentation and collaboration using Confluence and SharePoint, ensuring precise communication and alignment across teams, which contributed to a 18% increase in project efficiency.• Utilized ServiceNow for effective incident management and tracking, which reduced response times by 28% and improved overall system reliability.• Implemented Agile methodologies, improving team collaboration and adaptability, which led to faster delivery times and enhanced project outcomes.• Delivered actionable insights using Excel and SQL, improving system functionality by 25%, reducing processing times, and contributing to a $250,000 revenue increase.• Automated reporting processes with Python and Power BI, enabling real-time decision-making and enhancing data accessibility across departments.• Developed predictive models in Python to forecast demand trends, reducing stockouts by 15% and improving inventory management.Skills : SQL, Python, Tableau, Power BI, SAP ERP, Micro Focus LoadRunner, Dynatrace, Jira, Confluence, SharePoint, ServiceNow, Agile Methodologies, Performance Testing, Data Extraction, Predictive Modeling, Cross-Functional Team Leadership, Collaboration, Communication.

• Designed and implemented tailored lesson plans in Math and Science to meet the unique learning needs of underprivileged children, ensuring they grasp fundamental concepts effectively.• Employed creative and resourceful teaching methods, including hands-on activities and real-life examples, to make Math and Science relatable and accessible to students with limited educational resources.• Organized community-based science fairs and math workshops, fostering a love for learning and encouraging participation among children from marginalized backgrounds.

• Leveraged Pivot Tables, VLOOKUP, and Conditional Formatting in Excel to analyze large datasets on water supply and sewage management, uncovering key trends that optimized resource allocation and improved project efficiency.• Developed and automated dashboards using Excel, enabling real-time monitoring of water distribution systems and project performance, which improved decision-making processes by 33%.• Conducted cost-benefit analysis on proposed water management solutions, providing data-driven recommendations that contributed to a 18% reduction in operational costs.