Role Discription:Oversee collections for all clients, ensuring timely receipt of payments to improve firm cash flow.Manage a team responsible for AR activities, setting performance goals, and providing training and guidance.Handle client communications for escalations, disputes, and payment clarifications, fostering strong relationships.Generate and analyze AR reports, including aging and overdue reports, to identify and resolve collection bottlenecks.Streamline AR workflows to improve efficiency, reducing the average collection period.

Role Description:Oversee end-to-end Opportunity to Remittance (OTR) operations, manage query handling, and handle quarter/month-end close activities and reporting. Experienced in cash applications, collections, audit requirements, and driving process improvements to enhance efficiency and accuracy.Key Responsibilities:Supervise, mentor, and lead a team, allocating tasks, monitoring performance, and conducting appraisals.Oversee and assist team members in preparing and issuing accurate invoices, ensuring timely processing in accordance with SLA requirements.Assist and support the team in monitoring and processing incoming payments, ensuring they are correctly applied to customer accounts.Manage cash applications, collections, and dispute resolution, ensuring timely AR reporting and reconciliation.Lead follow-ups on outstanding invoices and payments, helping team members maintain strong client relationships to ensure timely collections.Track revenue at risk, prepare related reports, and manage quarter/month-end close activities and reporting.Participate in and facilitate client calls, assisting team members in resolving accounts receivable-related issues in collaboration with other departments such as Sales and Finance.Identify and implement accounting process improvements to boost operational efficiency and minimize errors.Specific Skills:OTR Operations: In-depth knowledge and extensive experience managing OTR processes.Project Experience: Successfully completed BVD project, demonstrating strong leadership and team management skills.Technical Skills: Proficient in basic automation, dashboard creation, and Advanced Excel (including Macros).Support Functions: Experience in supporting transitions, ensuring smooth onboarding and process continuity.Record Maintenance: Ensure the maintenance of accurate records of all transactions and customer interactions in the accounting system, guiding team members when necessary.

I was responsible for managing end-to-end invoicing to AR reconciliation, including invoice creation, consolidation, validation, and submission.Maintained daily AR reports, led weekly AR calls with clients/AP teams, followed up on payments, and handled reconciliation in SAP.Resolved disputes and ensured accurate reporting.Additional Responsibilities:Tracked productivity, accuracy, and SLA metrics.Conducted weekly QC audits, trained new joiners, and developed SOPs.Created macro-enabled AR tracking reports for efficient reporting.

I was responsible for managing the end-to-end Invoicing to AR Reconciliation process. This included:Invoice Creation/Consolidation: Creating and consolidating invoices.Invoice Validation: Validating invoices before submission.Invoice Submission: Submitting invoices in a timely manner.Accounts Receivable Reporting: Maintaining the AR report on a daily basis.Client Communication: Conducting weekly AR calls with the client or AP team.Payment Follow-Up: Following up on payments and ensuring timely collections.Payment Reconciliation: Reconciling payments in the SAP system and resolving disputes.Additional Responsibilities:Productivity Tracking: Maintaining the productivity tracker, accuracy tracker, and SLA tracker.Quality Control: Performing QC audits on a weekly basis.

I was responsible for  Handling Accounts Payable process. Preparation of due report of vendor and documents for making payment. Verification of payment documents Reconciliation of vendor statement with books. Bank reconciliation. TDS working on monthly. ESI,PF and PT calculation. Supporting during the audit pertaining to accounts payable.