Deepak Verma

Deepak Verma Email and Phone Number

Senior Solution Architect and Delivery Lead @ Accenture
Navi Mumbai, MH, IN
Deepak Verma's Location
Navi Mumbai, Maharashtra, India, India
About Deepak Verma

Crafting innovative solutions while ensuring seamless technical delivery, adept in SAP Customer Experience, and driving Go-To-Market strategies with precision.Empowering digital evolution through meticulous project planning, dynamic pre-sales expertise, and strategic foresight, while mastering requirement analysis for transformative business solutions.EXP:-17 Yrs of extensive experiance in technology. WHERE CAN I ADD VALUE • Spearheaded successful digital transformations, achieving consistent progression and immediate enhancements.• Defined and executed technology visions for SAP CX Cloud & SAP S4HANA Cloud, driving multiple project successes along with end-to-end presales execution.• Led high-performing teams, optimizing process operations and setting delivery standards for business excellence.• Led Gen AI integration and innovative use case development, enhancing UX and customer satisfaction; collaborated with AWS to migrate applications, optimizing scalability, reliability, and cost-efficiency.• Championed large-scale business solution architecture efforts, resolving integration issues and supporting Azure Framework for enhanced performance and scalability.KEY ACHIEVEMENTS• Directed $110M project with $14M in change requests, overseeing 120 resources, including 80 in CX, and managing a team of 40 in the current project, with a total budget of $20M across 3 applications. • Previously managed a $100M budget with $30M profit. Recognized with Steward Leadership Award at Accenture and awarded Best Employee of 2019.• Orchestrated IT service processes including Incident, Problem, and Change Management, ensuring adherence to KPIs & SLAs.• Led technical teams in solution design, architecture, and deployment, fostering collaboration with customers and vendors.• Directed Presales operations, from proposal preparation to resource planning, risk management, and client presentations.✎ ABOUT MEDynamic leader orchestrating seamless IT service delivery, adept at fostering collaboration, driving innovation, and communicating effectively to propel teams towards shared success.📧 Do reach me out at: +91 – 9594778638 / 7021555920; aradeep15214@gmail.com

Deepak Verma's Current Company Details
Accenture

Accenture

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Senior Solution Architect and Delivery Lead
Navi Mumbai, MH, IN
Website:
accenture.com
Employees:
636296
Deepak Verma Work Experience Details
  • Accenture
    Senior Solution Architect And Delivery Lead
    Accenture
    Navi Mumbai, Mh, In
  • Accenture
    Senior Solution Architect & Delivery Lead
    Accenture Apr 2021 - Present
    Maharashtra, India
    SAP CX Capability Building (Apr’21 – Present), (Technology), Manufacturing & Cosmetic Industry (Apr’21 – Present), Retail/ FMCG (Apr’22 – Present), Airlines (Sep’23 – Present) & Utilities – Gas, (Nov 23 – Present)• Led a $100 million project to successful completion, earning 5 consecutive years of AMC recognition.• Composing SAP configuration, integration, and documentation while spearheading team efforts across Sales, Service, Marketing Clouds, CPI Integration, and Customer Data Cloud maintenance.• Orchestrated end-to-end application setup and design, ensuring seamless integration of client solutions, resulting in an increase in efficiency.• Spearheaded Gen AI integration and development of innovative use cases, driving improvement in user experience and customer satisfaction.• Collaborated with AWS experts to migrate applications to cloud environments, optimizing scalability and reliability, while leveraging AWS cloud services for enhanced performance and cost-efficiency.• Arranged IT service processes, ensuring adherence to KPIs & SLAs, driving customer satisfaction.• Spearheaded technical teams in solution design, architecture, and deployment, optimizing operations.• Directed Presales operations, from proposal preparation to risk management, ensuring client satisfaction.• Managed critical incidents & service requests, ensuring swift resolution within established timelines.• Implemented standardized solutions, driving continuous improvement initiatives for enhanced service delivery.• Configured SAP settings, facilitating cross-module integration and customization for optimal performance.• Developed strategies for business growth, conducting POCs to evaluate emerging technologies.• Oversaw budget forecasting and expense optimization, managing programs with multiple stakeholders.• Led proposal presentations and client discussions, ensuring alignment with project goals and security protocols.
  • Capgemini
    Solution Architect & Delivery Lead/ Solution Architect & Delivery Manager
    Capgemini Dec 2019 - Apr 2021
    Mumbai Metropolitan Region
    Internal COE Project (Dec’19 – Dec’21), Presales Lead & Solution Architect (Automative & FMCG) – (Dec’19 – Apr’21)• Awarded Best Employee of 2019, overseeing C4HANA practice setup and customer proposal solutioning.• Defined scope of work and actively participated in driving presales activities, maximizing revenue potential.• Played a pivotal role in overall bid management and client presentations, reporting directly to the Managing Director.• Managed delivery for assigned accounts, ensuring operational excellence throughout the service lifecycle.• Took charge of critical incidents, fostering effective communication among stakeholders for post-incident reviews.• Oversaw portfolio growth, collaborating with internal/external partners to customize offerings and mitigate risks.• Led as Lead Solution Architect, designing processes for various industries during RFP preparation.➤ Specialties: C4HANA Practice Setup, Presales Activities, Revenue Maximization, Bid Management, Client Presentations, Delivery Management, Operational Excellence, Critical Incident Management, Portfolio Growth, Solution Architecture
  • Knack Systems
    Functional Lead/ Solution Architect
    Knack Systems Nov 2016 - Dec 2019
    Mumbai Area, India
  • Highbar Technologies Ltd.
    Sap Crm & C4C Functional Consultant
    Highbar Technologies Ltd. Dec 2014 - Apr 2016
    Mumbai Area, India
    Growth Path: o SAP CRM Functional Lead (Dec’14 – Nov’15) o SAP CRM Senior Functional Lead (Nov’15 – Jul’16) o SAP CRM & C4C Functional Consultant (Supporting) (Aug’16 – Oct’16)
  • Nbs: Net Business Solutions - Sap Recruitment Consultancy
    Sap Crm Sme
    Nbs: Net Business Solutions - Sap Recruitment Consultancy Jun 2012 - Nov 2014
    Mumbai, Maharashtra, India
    Growth Path: o SAP CRM Functional Consultant (Aug’12 – Jun’13) o SAP CRM SME (Supporting Role) (Jun’13 – Nov’14)
  • Acg World
    Sap Executive Consultant
    Acg World May 2009 - Jun 2012
    Mumbai Area, India
    Handling Integration of SAP CRM and SAP ERP,CRM Sales Mapping with ECC
  • Cipla
    Qa Officer
    Cipla Aug 2007 - Dec 2008
    Goa

Deepak Verma Education Details

Frequently Asked Questions about Deepak Verma

What company does Deepak Verma work for?

Deepak Verma works for Accenture

What is Deepak Verma's role at the current company?

Deepak Verma's current role is Senior Solution Architect and Delivery Lead.

What schools did Deepak Verma attend?

Deepak Verma attended Biju Patnaik University Of Technology, Odisha, United Business Institute,belgium, Rourkela Municipal College, St.gregorious English School, Biju Patnaik University Of Technology, Odisha, United Business Institute,belgium.

Who are Deepak Verma's colleagues?

Deepak Verma's colleagues are Vijay Kumar, Prateek Bothra, Rakesh Kumar Verma, Ajay K., Sachin Ramesh, Lavanya Jalari, Chittu Kala.

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