Deepak Thakur Email & Phone Number

Remote

customer service KYCclient onboarding

#Work From Anywhere

Managing customer complaints and ensuring customer satisfaction.• Responding to customer inquiries and resolving issues in a timely and professional manner.• Collaborating with other departments to resolve complex customer issues.• Keeping up-to-date with product knowledge and industry trends to better assist customers.• Monitor and analysed customer conversation data to anticipate customer needs, improve compliance, reduce fraud, reduce costs, and deliver a better customer experience.• Structures an analytical approach to finding and solving core customer problems seeking to advancethe current efforts or processes.• Highly disciplined self-starter with solid collaboration and communication skills.• Maintain utmost discretion when dealing with sensitive topics.

Chandigarh, Chandigarh, India

SALES ..cross sell various products like insurance demat . fixed deposits .Cash and management...customer service their queries.Cold callingCASACREDIT CARD etcmutual fund selling

Dalhousie, Himachal Pradesh, India

Pg Certificate In Retail Banking, Sales And Cash, A

Briefing about Banking and its operations Sales and marketing techniques cash management Clearing operation Demat and mutual fund.

Education record

Nism Series Va, Mutual Fund Distributor Certified

Bachelor Of Business Administration - Bba