Deepak Bhangu, P.Eng. Pmp® Pmi-Acp® Email & Phone Number

Toronto, On, Ca

Oakville, On, Ca

Toronto, Ontario, Ca

Area of Focus: Conversational Interfaces, Virtual Assistants, Voice Assistants

San Jose, California, Us

- Defined product requirements and collaborated with globally distributed cross-functional teams (Sales, Engineering, User Experience Design, Product Marketing) to launch new products with McAfee's North American Mobile Carrier & ISP partners- Delivered product roadmaps, prioritizing features to achieve revenue, customer experience, and loyalty objectives (NPS)Projects:Verizon Wireless – Security & Privacy device security app (Android; 50 M+ installs): Boosted monthly active user base by 360% by delivering app preloads and product activation prompt push notifications; Increased monthly conversion rate of free to premium trial/paid subscribers by 377% by delivering in-app upsell offersVerizon Wireless – Safe Wi-Fi VPN apps (Android, iOS; 300 K+ installs): Grew monthly subscriber base to 270K within 8 months of launch by delivering contextual in-app purchase flow to Security & Privacy app T-Mobile – McAfee Security for T-Mobile app (Android; 1 M+ installs): Increased average app rating by 13% to 4.5 stars and achieved 30-day app retention rate of 84% via revamped UI/UX and quality enhancementsBell Canada Residential & Small Business – Internet Protect cross-device endpoint security (Windows, Mac, Android; 3 M + subscribers)US Tier 1 ISP – Led technical pre-sales activities (RFP response, demos, presentations) to land multi-year partnership for cross-device endpoint security, parental control, and home gateway-based IoT security solution

Toronto, On, Ca

- Managed scope/timeline/budget/risks/issues for $400K project to update 17 news/media streaming apps (iOS, tvOS; 4 M+ installs) to achieve Apple App Transport Security compliance, leading a team of 29 including 15 external partners- Delivered dynamic ad feature to RDS apps (iOS, Android; 200 K+ installs) to achieve annual product revenue target

Toronto, On, Ca

- Defined product requirements and established agile product development process to streamline releases for FinTech startup’s tablet-based retail credit financing point-of-sale Android app and merchant partner portal, leading team of 10 including 3 development partners to achieve sustainable sprint velocity targets- Achieved business milestone of $1 M processed credit transactions within first 5 months of product launch- Organized and managed security changes at device and backend infrastructure layers to attain PCI DSS compliance- Redesigned AirWatch EMM device and app management profiles, improving app update workflow efficiency by 50%

Toronto, Ontario, Ca

- Led team of 34 by managing scope/timeline/budget/risks/issues for $1.2 M project to deliver product differentiation via updated registration/login flows, refreshed UI/UX, and loyalty rewards features to MyRogers apps (Android, iOS; 5 M+ installs), which allow customers to manage wireless, cable TV, and internet accounts - Reduced product time to market by 33% by convincing stakeholders to adopt agile-waterfall hybrid delivery process- Guided QA team to prepare technical requirements and test plans to deliver consumer self-serve web solution to purchase mobile internet data plans/passes, activate SIM cards on-demand, and perform instant credit check

Vancouver, British Columbia, Ca

- Achieved scope/timeline/budget targets while delivering mobile app projects from concept to launch, while responsible for requirements gathering, technical assessment, product requirements definition, functional design specification, and schedule/risk/issue/quality management- App House (Android, BlackBerry; 2 M+ installs): Increased monthly average mobile content revenue by 15% by delivering gateway app preloaded on TELUS smartphones to simplify discovery of TELUS and partner apps- Blacks Photo Print App (BlackBerry): Supported retailer’s omni-channel strategy by delivering app allowing print ordering of photos stored on smartphone/SD card, with mobile payment and delivery/in-store pickup features

Vancouver, British Columbia, Ca

- Provided technical pre-sales and systems design engineering services for Layer 1/2/3 wholesale network solutions for telecom service provider partners, closing $5 M+ in sales in 9 months- Tier 1 Global Service Provider – Executed cost-benefit analysis of network circuits, providing recommendations implemented to reduce partner OPEX by 50% and increase account EBITDA by 25% - Wireless Broadband ISP – Enabled partner to grow revenues 3x via redesigned internet backbone network

Vancouver, British Columbia, Ca

- Influenced TELUS mobile services strategic roadmap by providing market technology research, ecosystem analysis, and executing proof of concept trials for emerging wireless terminal services (mobile widgets, home network digital media sharing/DLNA, IMS-based Rich Communications Suite)

Armonk, New York, Ny, Us

- Provided technical product development support to IBM worldwide translation centers by setting-up complex test environments and resolving over 100 mission-critical software product defects to meet general availability target of internationalized versions of the DB2 9 relational database software product- Designed new product specifications standard for global development team, saving 2 months of lag time over previous product development cycle- Engineered automated functional build test scripts to validate 100% of DB2 9 features

Toronto, Ontario, Ca

- Planned and executed cost-benefit analysis for third-party developed automated test tool ($660,000); recommended and prioritized future development efforts to maximize ROI- Prepared business requirements, designed and executed tests for anti-fraud feature enhancements to customer information systems; identified key security risks to resolve before launching enhancements

Toronto, Ontario, Ca

- Performed independent testing and root cause analysis for front-end banking user interface applications and proprietary transaction processes

Master Of Engineering, Telecommunications

Bachelor Of Engineering & Management, Electrical

International Baccalaureate, Physics, Geography, English